Katie Klaes

Katie Klaes

Katie has practiced general dentistry for 8 years and in her free time enjoys traveling, reading, and exploring Indy with her cavapoo Remy.

employee turnover

Slowing employee turnover in the dental industry

By: Katie Klaes The hospitality industry was known for high employee turnover even before the pandemic. Dentistry…

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great dental customer service

How to Have Great Customer Service

By: Katie Klaes Disney is commonly referred to as “The Happiest Place on Earth.” People visit Disney…

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how to attract quality employees for your dental practice

“Google it”

By: Katie Klaes Once a company’s name becomes a verb, you know they have made a huge…

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attract and retain great dental employees

How Dental Practices Can Attract & Retain Great Talent During the Great Resignation

By: Katie Klaes “I’m sorry, we are short staffed. Could you come back another day?” I was…

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Why This Study Should Be a Wake-up Call to Dentistry

By David Rice | October 27, 2020

The lady in this picture is different than you, right? She’s different than every other person in the world as well. So why are we treating our patients like they’re all the same person? Dr. David Rice dives into some thoughts.

New Zealand residents pulling their own teeth after dental waiting list grows

By Dawn Patrick | October 27, 2020

Residents of one part of New Zealand have resorted to pulling their own teeth rather than waiting for weeks to see a dentist.

What’s Keeping You From Being Good Rather Than Great?

By Dawn Patrick | September 21, 2020

One degree can make the difference betweenwater boiling and just being really hot. I know a lot of really good dental assistants out there. I mean, they are excellent at what they do clinically and their people skills are superb. Yet, they know and I know that they have weaknesses in their careers. Heck, we…

4 Principles to Grow Your Dental Practice

By David Rice | September 15, 2020

By: Dr. David Rice “Mask Mouth”. What does that mean for your dental practice? Let’s be honest. Our patients hear things in the news and then wonder about them before they come into our practices. A perfect example of this is “mask mouth.” Go ahead. You can click here to read about it. I’ll be waiting for…

Wildfires and another link between the mouth and lungs

By David Rice | September 15, 2020

The devastating wildfires in the United States are all over the news and likely on the minds of your patients One of the best ways to introduce a conversation is to find a point of shared knowledge. That can include events in the news, such as the wildfires that have devastated so many in the…

Here’s the Key to Explaining the Oral-Systemic Link

By Dawn Patrick | September 15, 2020

Do you know the difference betweenmajor surgery and minor surgery? That’s the start of a joke that a friend of mine once shared with me. Do you know the answer? Well, my friend said, it’s major surgery if it is happening to you. It’s minor surgery if it’s happening to someone else. Isn’t that true…

The Importance of Sticking Together and Reaching Out for Help

By David Rice | September 9, 2020

By: Dr. David Rice Let’s talk about something that is taught to not talk about: Mental Health. Ask for Help Friends, there is nothing wrong with asking for help. NOTHING. In dentistry, so often, there are tough times and tough days. If we internalize it and don’t talk about it, unfortunate and unnecessary things can…

31 tips to improve your mental health

By David Rice | September 9, 2020

Let’s think about some things that you can do every day to improve your mental health With that in mind, we came across these 31 tips from Mental Health America that can help everyone be at their best mentally. So often we think about what we can do to improve ourselves physically. But, during these…

Crest + Oral-B + Kids: Together We Can Conquer Cavities

By David Rice | July 9, 2020

By: Dr. David Rice Jim Rohn once said. “You are the average of the five people you spend the most time with.” Do you believe that? I do. Come to think of it, my mom and dad did too. I’m guessing it’s why they encouraged me to hang around the good kids and steer clear of…

Oral-B iO Review: Electric Rechargeable Toothbrush (Unboxing to Recommending)

By David Rice | July 9, 2020

By: Dr. David Rice Before today, it was only possible for your patients to get a straight-from-the-dentist clean feel two times a year, but now with the biggest innovation from Oral-B, they can get a professional clean feel at home, every day! Oral-B iO Rechargeable Electric Toothbrush The Oral-B iO introduces a new era in…