The Importance of Coaching with Dr. William Chen

We chatted with Dr. William Chen, who shared his expertise and insights on
mistakes, challenges, and the importance of coaching in the dental profession.

Host: Dr. Tanya Sue Maestas
Guest: Dr. William Chen
Edited By: Candy Velez CRDH

Trust but Verify: The Power of Coaching in Dentistry

Dr. Chen emphasizes the need to trust but verify and highlights the value of having coaches in various areas of life.

This article will explore these themes in detail, analyzing their implications and potential impact on the dental industry.

Trust but Verify: A Key to Avoiding Trouble

Dr. Chen’s first piece of advice for dental professionals is to “trust but verify.” This simple yet powerful mantra can help dentists navigate contracts and avoid potential pitfalls.

Dentists can protect themselves and their practices from unnecessary risks by verifying the details of contracts. As Dr. Chen aptly says, 

“That’ll keep you out of a lot of trouble.”

The Power of Coaching

One of the key takeaways from our conversation with Dr. Chen is the importance of having coaches in various aspects of life.

He shared that he uses a diagram illustrating the different coaches he surrounds himself with to help him personally and professionally.

Dr. Chen’s personal life coach is a pastor who provides guidance and support. He also mentioned Tommy Newberry, who enabled him and his wife to work on their marriage.

Dr. Chen’s emphasis on coaching extends beyond personal matters. He believes having a business coach is essential for success in the dental industry.

Additionally, he expressed interest in finding a health coach to help him with motivation for exercise. Dr. Chen acknowledges that coaches have knowledge and expertise, and their guidance can be invaluable. 

Seeking the Right Coaches

While the idea of having multiple coaches may seem overwhelming, Dr. Chen advises dental professionals to assess their needs and seek out coaches accordingly.

He suggests evaluating the areas where one wants to have an impact and finding coaches who can provide guidance in those specific areas. Whether it’s a life coach, a business coach, or a health coach, the key is finding the right individuals to help dentists achieve their goals.

Dr. Chen also mentions the concept of a “giving coach,” someone who can teach individuals how to set up their lives in a way that allows them to give more.

This may seem counterintuitive, but Dr. Chen explains, 

“Sounds crazy. I’m going to pay someone so I can give more money away. I was like, yeah, effectively, yes.”

By optimizing one’s personal and professional life, dentists can create a positive impact and contribute more to their communities.

The Return on Investment

While seeking out coaches is valuable, Dr. Chen emphasizes evaluating the return on investment. Ensuring that the guidance and support coaches provide align with one’s goals and aspirations is essential.

Dentists should carefully consider potential coaches’ expertise and track record before committing. Dr. Chen advises, 

“You’ve got to make sure there’s a good return on your investment.” 


In conclusion, Dr. William Chen’s insights on trust, verification, and the power of coaching offer valuable lessons for dental professionals. By trusting but verifying, dentists can protect themselves from potential pitfalls.

Additionally, having coaches in various areas of life can provide guidance, support, and expertise that can lead to personal and professional growth.

Looking Ahead

The dental industry can benefit from adopting a more holistic approach to professional development. By recognizing the value of coaching and seeking out the right mentors, dentists can enhance their skills, improve their practices, and positively impact their communities. The future of dentistry lies in the hands of those willing to invest in their own growth and seek guidance from those who have walked the path before them.

As we enter the new year, remember the importance of trust, verification, and coaching in our dental journeys. Let us embrace the power of mentors and coaches who can help us navigate the challenges and seize the opportunities that lie ahead. Together, we can elevate the dental profession and create a brighter future for ourselves and our patients.

Thank you for joining us in this insightful conversation with Dr. Chen. We wish you all the best in the holiday season and look forward to bringing you more engaging discussions in the coming year. If you have any suggestions for future guests or topics, please reach out to us on Instagram @dentalfuel and @ignitedds

Trust, verify, and keep fueling your dental journey toward success!

Keep Reading: Building a Successful Dental Team: Insights from Dr. William Chen

Dr. William E. Chen, DMD

Dr. William E. Chen, DMD

Dr. Chen is the founder, CEO and visionary of Chen Dental in Sebring, Florida. Dr. Chen received his Bachelor of Arts in Biology at Rollins College and attended the University of Florida College of Dentistry where he completed his Doctor of Dental Medicine degree in 2001. Chen Dental was established in 2005. Dr. Chen has served the community for 20+ years as a modern dentistry leader for ensuring healthy smiles. Over 14,000 patients from three countries, thirty-eight counties and thirty-three states visit Chen Dental each year. Dr. Chen has been voted Best Dentist nine times, received multiple business of the year awards, and the Innovation and Leadership Award. Giving back is very important to Dr. Chen who has trained with renowned financial expert, Dave Ramsey, to learn financial and biblical principles about healthy money management. This has allowed Dr. Chen positive growth in his business and increased his charitable giving. With the support of the community, he has helped raise over $300,000 to benefit organizations such as Lindsey's Wish with Champion for Children, Big Brothers Big Sisters of the Sun Coast, Crohn’s and Colitis Foundation and more. Dr. Chen established Chen Dental Lab in 2017, the first in-office digital dental lab in Highlands County, Florida. He is a member of several dental associations including the American Dental Association, Florida Academy of Cosmetic Dentistry, and the International Dental Implant Association to name a few. Dr. Chen is also a Greater Sebring Chamber of Commerce Circle member. Dr. Chen has a deep passion for his family. He lives an active lifestyle through surfing, wake surfing, hunting, fishing, and camping with his three adventurous boys and has enjoyed 22 years of marriage with his beautiful wife, Geri.