The Importance of Honesty in the Midst of a Pandemic

Can we be honest about honesty for just a minute? Being truthful isn’t always the easiest path. Sometimes it’s much less painful to just hide something that could hurt someone else or a business. However, the easy path isn’t always the correct path … especially when we’re talking about COVID-19.

So far this year, we have seen dental practices impacted by team members who are exposed to COVID-19 outside of the practice and then don’t tell people in the practice about the potential exposure until it’s too late. Maybe it’s because people don’t want to cause alarm. Maybe it’s because people don’t want to miss work. Maybe it’s because it’s just easier to not say anything until you know everything. Whatever it is, it’s not the right way to approach the situation when it comes to your fellow dental team members and your business.

I have some thoughts below, based on lessons I’ve heard from other dental practices … and I don’t want you to follow in their footsteps.

Note: Photo of “Honesty” by thinkpublic is licensed with CC BY-ND 2.0. To view a copy of this license, visit https://creativecommons.org/licenses/by-nd/2.0/

Dawn Patrick

Dawn Patrick

Dawn has 30+ years of dental experience spanning all facets of dentistry including pediatric, cosmetic, complete health, and sleep. During her career, Dawn enjoyed 25 years in practice management including marketing, team training, and consulting. She joined IgniteDDS in June 2022 as Director of Operations. Dawn enjoys working directly with teams and customers to create a win-win. She is passionate about creating systems and processes that allow teams to excel. In her spare time, Dawn enjoys time with family, her two Goldendoodles, and traveling with her husband, Jon.