Blog

6 Skills that Make a Great Dental Assistant

By: Jamie Finch Dentists may get most of the credit for helping people achieve a perfect smile, but the contribution of their assistants shouldn’t be underestimated. Dental assistants perform numerous important roles that help a dental practice run smoothly, including...

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How to Lead an Old Team as a New Dentist

By: Jennifer Murphy, DDS, FAGD So you’ve graduated dental school, gotten your DDS or DMD degree, and obtained your license. Now, you are a doctor. You’ve started your first job, yet the staff doesn’t seem to see you as a leader in the office. You may even feel...

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How to Have Great Customer Service

By: Katie Klaes Disney is commonly referred to as “The Happiest Place on Earth.” People visit Disney for any number of reasons: birthdays, proposals, honeymoons, graduations, or simply to make family memories that will last a lifetime. Do you think these customers...

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What is your why?

By: Mohammed Hammoud Many of us are confronted with hopeless situations in which we no longer feel guided. Whether it be rejection from dental school to not feeling passionate about our future choices, we ask ourselves, why? It creates a sense of frustration because...

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Infection Control Coordinator Training

By: Michelle Strange, MSDH, RDH There has been a great deal of development in the subject of infection control (IC) over the last century as we have grown to understand the concept. We know how it affects the quality of treatment and overall dental office safety. Over...

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