Solving Workforce Challenges by Extending Careers

By: Garrett Wilson

The dental industry has been navigating a complex workforce puzzle: how do we retain great people, care for current team members, and plan for the future?

Much of the conversation rightly centers around mental and physical exhaustion and how to support team members who are feeling burnt out.

We’ve seen innovative strategies take hold:

  • Employee Assistance Programs connect team members with counseling or therapy.
  • Smarter scheduling allows for meaningful breaks, improving patient care and practitioner well-being.
  • Ergonomics continues to be a powerful tool in reducing physical strain and increasing productivity.

But there’s another piece that deserves attention – retirement. As the workforce ages, we risk losing not just people, but institutional knowledge, mentorship, and culture. For example, by 2031, 25% of the U.S. labor force will be 55 or older.1

What if, instead of a hard stop, we helped team members transition out of full-time work while still contributing in meaningful ways?

A transition plan creates an intentional path for team members to approach retirement or career change. It allows them to continue contributing – often in a new capacity – while setting your practice up for long-term success.

Consider these approaches:

  • Mentoring – Formal mentoring programs can help onboard and develop new or junior staff. For someone navigating a new role or workplace, a mentor who’s “been there” offers invaluable guidance.
  • Reskilling – Sometimes the best fit for a role isn’t about experience, but culture. Providing training or pathways for team members to evolve into new roles can unlock hidden potential.
  • Phased Exit – Work together to design a gradual reduction in hours or responsibilities. You gain time to backfill the role, and they enjoy a softer landing – possibly with incentives to stay through key milestones.
  • Alumni Engagement – Former team members can become your biggest ambassadors. Hosting alumni events helps keep those relationships strong, while expanding your referral network.

Nearly 4 in 10 retirees seek work after retirement. Why not make it easy for them to find it with you?

There’s no single solution to workforce challenges – but extending careers through thoughtful transition planning can have a ripple effect across your organization. It honors the contributions of seasoned team members, builds continuity, and strengthens your culture. Looking beyond a person’s last day and toward what’s possible in the years leading up to it, we can turn an exit from a loss into a longer-lasting relationship.

Keep Reading: Compensation Doesn’t Have to be Complicated


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Alyse Berta
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Dawn, thank you for the great advice and guidance you’ve shared as we work on improving our practice's efficiency. I truly appreciate your support and the time you’ve taken to help us move forward in a more streamlined and effective way. Your insight has been incredibly valuable and is helping us make meaningful progress.
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Dani S.

IGNITEDDS has made a real difference in our practice and in my role as office manager. The support I’ve received has helped me grow with more confidence and clarity, and our systems and leadership have improved because of it. Dawn has been an incredible support to me personally, always present, approachable, and truly invested in our success. I never feel alone when challenges come up, and that level of guidance and encouragement has been invaluable. IGNITEDDS doesn’t just support practices; they support the people behind them.
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Eva B.

Working with IGNITEDDS Coaching has been such a great experience! Having David as a dentist makes a huge difference. He truly...
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Eva B.

Working with IGNITEDDS Coaching has been such a great experience! Having David as a dentist makes a huge difference. He truly understands the day-to-day challenges we face in practice. His insight makes their guidance practical, relevant, and easy to implement. Working alongside Dawn has been such a gift! She’s always available to answer questions, talk through ideas, and help us find the right solutions. Her advice is thoughtful, effective, and supportive. It hasn’t just helped me, it’s positively impacted our entire team and elevated our patient experience. I’m incredibly grateful to partner with Ignite as we continue to grow, strengthen our team, and serve our patients at a higher level.
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Kylinn Tucker, RDH

Kylinn Tucker, RDH

I had an amazing experience with the IGNITEDDS Coaching program. Especially since I am a new hygienist, everything...
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Kylinn Tucker, RDH

I had an amazing experience with the IGNITEDDS Coaching program. Especially since I am a new hygienist, everything you guys shared was so helpful. It’s evident that you guys prioritize each individual team member of a dental office and do everything you can to make the environment and schedule run as smoothly and efficiently as possible. I learned so much about treatment planning, Dentrix, scheduling, teamwork, and overall ways to continue improving as a new grad. I wish every dental office had the opportunity to complete this program.
Kylinn Tucker, RDH
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Dr. Ben Truong

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Dr. Ben Truong

It was great working with a team to help bring out the best in each of us. Our team is small, but we work closely together to provide a great patient experience, while having fun at work as well! Your team was able to help us learn to work together, with each person having a vital role in providing care to the patient! Helping us all become streamlined and on the same page will help us become an even more successful practice!
Dr Ben Truong
Dr. Ronnetta Sartor

Dr. Ronnetta Sartor

The 90-Day Jump Start has been transformative for our office. Dawn and Dr. Rice guided us through implementing essential systems ...
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Dr. Ronnetta Sartor

The 90-Day Jump Start has been transformative for our office. Dawn and Dr. Rice guided us through implementing essential systems and processes, from new patient calls to treatment planning and case acceptance. Their focus on patient care and team accountability has helped us create better structure, improve work/life balance, and stay aligned with our goals. In a short time, our practice has grown tremendously.
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Dr. Chandler Oldenburg

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Dr. Chandler Oldenburg

IGNITEDDS has been truly transformative for our practice. Within just a few months, our accounts receivable collections increased by $30K, and our operations became far more streamlined. Their clear procedures and policies gave our team structure and confidence, while their step-by-step ownership guidance addressed our specific challenges. Thanks to David and Dawn, we feel more organized, empowered, and aligned than ever before. I highly recommend IGNITEDDS to any practice ready to grow and strengthen its foundation.
Dr. Chandler Oldenburg
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Dr. Layla Lohmann

Working with Dr. David Rice through IGNITEDDS was a game-changer for our Doctor Development Program. We have a solid foundation ...
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Dr. Layla Lohmann

Working with Dr. David Rice through IGNITEDDS was a game-changer for our Doctor Development Program. We have a solid foundation with our business content and organizational support, but Dr. Rice brought in the critical pieces that truly completed the puzzle. His seamless integration of dental expertise, vendor relationships, and mentorship made an undeniable impact.
Dr. Layla Lohmann
Dr. Brad Eller

Dr. Brad Eller

Dr. Rice brought fresh ideas and meaningful structure to our doctors and offices from day one. He leads every...
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Dr. Brad Eller

Dr. Rice brought fresh ideas and meaningful structure to our doctors and offices from day one. He leads every discussion with knowledge, enthusiasm, empathy, and motivation that truly resonates. He challenged everyone to step outside their self-made boxes and sparked a renewed drive to grow and improve. His approach is humble, yet it’s clear he has discovered a better, more fulfilling way to live and lead. He inspires you to become a stronger version of yourself while embracing every opportunity. His realistic roadmap and focus on balancing success with personal happiness made our inaugural Catalyst program impactful.
Dr. Brad Eller
Dr. Andrew Le

Dr. Andrew Le

Dr. David Rice and IGNITEDDS is just what every young dentist needs! He is extremely helpful in both the clinical ...
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Dr. Andrew Le

Dr. David Rice and IGNITEDDS is just what every young dentist needs! He is extremely helpful in both the clinical and business side of dentistry. His genuine kindness is contagious and he just makes you want to keep striving for the best.
Dr. Andrew Le

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