Why am I Experiencing Clinical Failures?

By: Dr. Leonard A. Hess, DDS
Clinical Director, The Dawson Academy
The Article Originally Appeared on TheDawsonAcademy.com

If we’ve been practicing for any length of time at all, we’re going to see some clinical failures.

I think sometimes the perception is if we’re faculty at The Dawson Academy, that it never happens, and you should know that we all see clinical failures.

Reasons Why We See Clinical Failures

We just want to limit them as much as possible, and so there’s really going to be three reasons that something fails.

1. Simple Biological Failures

The first is biologic failures.

This can be from not doing our restorative dentistry at the detail that we would like. So maybe we don’t get our margins quite the way that we need to, and that can be because of preparation issues, retraction, or poor impression techniques.

It may be just not having a good diagnosis, in terms of the periodontal conditions that are going on. But what I find is most of those clinical failures happen earlier in our career when we’re gaining reps. I think that if we’re paying attention, we work hard, and we follow the principles that we learned in dental school, we can really limit that.

2. Failures from Force Management and Occlusion

The second type of failure that we’re going to see that I think frustrates us the most has to do with force management or the occlusion.

These are situations like porcelain breaking, crowns or veneers de-bonding, and spaces opening up around teeth.

All of those things are related to not having good control of the occlusion. So a lot of what we teach at The Dawson Academy is for our students to recognize, first, occlusions that are unstable to begin with and then give a formula where we can apply Dr. Dawson’s principles of occlusion to gain stability before we start doing the restorative dentistry.

The Importance of Recognizing Instability Before Doing Treatment

It’s very logical that if a patient starts with a functionally stable occlusion, that we can do crown and bridge on it and have good success.

But if we start recognizing the signs of instability, such as wear, mobility, migration, sore muscles, TMD issues – and one of the first things we should do after getting the mouth biologically stable is to get the occlusion functionally stable.

And once the occlusion is functionally stable, then we can do our prosthodontic treatment with great degrees of stability.

3. Biological Issues From Old Age

The third thing that you might see also is in the biologic realm, but it can be very frustrating. You may see patients that you did restorative dentistry on many, many years ago, and now the patients are getting older, and they’re on lots of medications, and their mouths are dry.

I’ve been in practice now for nearly 30 years, and this is one of my points of frustration where I’ll see these patients towards the end of their life losing their saliva, and they start getting decay around restorations that have been stable forever, and that’s a tough one.

So starting to employ techniques in your practice where you can really help them with increased fluoride and maybe chlorhexidine rinses two weeks before their cleaning to try to alter some of the bacterial count can be very helpful.

Pay Close Attention to the Small Details to Help Decrease Clinical Failures

So I think if you really start paying attention to the details of your just nuts-and-bolts restorative work, and your big cases, and:

  • getting really good, clean margins
  • good protocols for periodontal treatment before the restorative phase
  • starting to really employ good occlusal therapy in your cases (which we certainly can help you with)
  • have a protocol in place for some of high-risk caries patients

…that can really decrease the number of failures you see in your practice.

Keep Reading: Vertical Dimension Confusion

Categories

Testimonials

Alyse Berta
★★★★★
Dawn, thank you for the great advice and guidance you’ve shared as we work on improving our practice's efficiency. I truly appreciate your...
Read More
★★★★★
Dawn, thank you for the great advice and guidance you’ve shared as we work on improving our practice's efficiency. I truly appreciate your support and the time you’ve taken to help us move forward in a more streamlined and effective way. Your insight has been incredibly valuable and is helping us make meaningful progress.
Alyse Berta
Dani S.
★★★★★

Dani S.

IGNITEDDS has made a real difference in our practice and in my role as office manager. The support I’ve received has...
Read More
★★★★★

Dani S.

IGNITEDDS has made a real difference in our practice and in my role as office manager. The support I’ve received has helped me grow with more confidence and clarity, and our systems and leadership have improved because of it. Dawn has been an incredible support to me personally, always present, approachable, and truly invested in our success. I never feel alone when challenges come up, and that level of guidance and encouragement has been invaluable. IGNITEDDS doesn’t just support practices; they support the people behind them.
Dani S.
Eva B.
★★★★★

Eva B.

Working with IGNITEDDS Coaching has been such a great experience! Having David as a dentist makes a huge difference. He truly...
Read More
★★★★★

Eva B.

Working with IGNITEDDS Coaching has been such a great experience! Having David as a dentist makes a huge difference. He truly understands the day-to-day challenges we face in practice. His insight makes their guidance practical, relevant, and easy to implement. Working alongside Dawn has been such a gift! She’s always available to answer questions, talk through ideas, and help us find the right solutions. Her advice is thoughtful, effective, and supportive. It hasn’t just helped me, it’s positively impacted our entire team and elevated our patient experience. I’m incredibly grateful to partner with Ignite as we continue to grow, strengthen our team, and serve our patients at a higher level.
Eva B.
Kylinn Tucker, RDH
★★★★★

Kylinn Tucker, RDH

I had an amazing experience with the IGNITEDDS Coaching program. Especially since I am a new hygienist, everything...
Read More
★★★★★

Kylinn Tucker, RDH

I had an amazing experience with the IGNITEDDS Coaching program. Especially since I am a new hygienist, everything you guys shared was so helpful. It’s evident that you guys prioritize each individual team member of a dental office and do everything you can to make the environment and schedule run as smoothly and efficiently as possible. I learned so much about treatment planning, Dentrix, scheduling, teamwork, and overall ways to continue improving as a new grad. I wish every dental office had the opportunity to complete this program.
Kylinn Tucker, RDH
Dr Ben Truong
★★★★★

Dr. Ben Truong

It was great working with a team to help bring out the best in each of us. Our team is ...
Read More
★★★★★

Dr. Ben Truong

It was great working with a team to help bring out the best in each of us. Our team is small, but we work closely together to provide a great patient experience, while having fun at work as well! Your team was able to help us learn to work together, with each person having a vital role in providing care to the patient! Helping us all become streamlined and on the same page will help us become an even more successful practice!
Dr Ben Truong
Dr. Ronnetta Sartor
★★★★★

Dr. Ronnetta Sartor

The 90-Day Jump Start has been transformative for our office. Dawn and Dr. Rice guided us through implementing essential systems ...
Read More
★★★★★

Dr. Ronnetta Sartor

The 90-Day Jump Start has been transformative for our office. Dawn and Dr. Rice guided us through implementing essential systems and processes, from new patient calls to treatment planning and case acceptance. Their focus on patient care and team accountability has helped us create better structure, improve work/life balance, and stay aligned with our goals. In a short time, our practice has grown tremendously.
Dr. Ronnetta Sartor
Dr. Chandler Oldenburg
★★★★★

Dr. Chandler Oldenburg

IGNITEDDS has been truly transformative for our practice. Within just a few months, our accounts receivable collections increased by $30K, ...
Read More
★★★★★

Dr. Chandler Oldenburg

IGNITEDDS has been truly transformative for our practice. Within just a few months, our accounts receivable collections increased by $30K, and our operations became far more streamlined. Their clear procedures and policies gave our team structure and confidence, while their step-by-step ownership guidance addressed our specific challenges. Thanks to David and Dawn, we feel more organized, empowered, and aligned than ever before. I highly recommend IGNITEDDS to any practice ready to grow and strengthen its foundation.
Dr. Chandler Oldenburg
Dr. Layla Lohmann
★★★★★

Dr. Layla Lohmann

Working with Dr. David Rice through IGNITEDDS was a game-changer for our Doctor Development Program. We have a solid foundation ...
Read More
★★★★★

Dr. Layla Lohmann

Working with Dr. David Rice through IGNITEDDS was a game-changer for our Doctor Development Program. We have a solid foundation with our business content and organizational support, but Dr. Rice brought in the critical pieces that truly completed the puzzle. His seamless integration of dental expertise, vendor relationships, and mentorship made an undeniable impact.
Dr. Layla Lohmann
Dr. Brad Eller
★★★★★

Dr. Brad Eller

Dr. Rice brought fresh ideas and meaningful structure to our doctors and offices from day one. He leads every...
Read More
★★★★★

Dr. Brad Eller

Dr. Rice brought fresh ideas and meaningful structure to our doctors and offices from day one. He leads every discussion with knowledge, enthusiasm, empathy, and motivation that truly resonates. He challenged everyone to step outside their self-made boxes and sparked a renewed drive to grow and improve. His approach is humble, yet it’s clear he has discovered a better, more fulfilling way to live and lead. He inspires you to become a stronger version of yourself while embracing every opportunity. His realistic roadmap and focus on balancing success with personal happiness made our inaugural Catalyst program impactful.
Dr. Brad Eller
Dr. Andrew Le
★★★★★

Dr. Andrew Le

Dr. David Rice and IGNITEDDS is just what every young dentist needs! He is extremely helpful in both the clinical ...
Read More
★★★★★

Dr. Andrew Le

Dr. David Rice and IGNITEDDS is just what every young dentist needs! He is extremely helpful in both the clinical and business side of dentistry. His genuine kindness is contagious and he just makes you want to keep striving for the best.
Dr. Andrew Le

x

Join Us

Become a Preferred Partner

Join as a preferred partner to unlock growth, visibility, and strategic collaboration opportunities.

No Thanks