Tips from Top Dentists on Dental School, Leadership, and More

Tips from top dentists

By: Dr. Alisa Johnson

Dental School Tip

“It’s a Marathon, not a Sprint”

It’s about working smart and being efficient, not just working hard.

With the amount of material and courses, it’s important to develop a system to get and stay organized.

At dental school orientation, the pace was likened to “drinking from a fire hose,” which can be daunting but is possible with good time management.

Figure out your study style early on and always do as many relevant practice questions as you can find, old board materials are a great resource for key topics.

When you find study methods or strategies that work, stick with them but also remain flexible and open to new ideas or suggestions from others including friends, faculty, or mentors.

Surround yourself with supportive people who will help you persevere and thrive.

Residency Tip

“Focus on Quality Over Quantity”

Choose a program based on the opportunities it offers in terms of procedures, patient population, and specialty programs if you plan on specializing.

One doc shared,

“Choosing a GPR for me was about medical complexity because I knew that’s what I wanted to focus my career on. People should pick programs where they can develop skills they’ll use forever.”

It can be extremely beneficial to pursue an additional one to two years of GPR or AEGD experience to work more independently, yet still with some guidance to develop skills, speed, communication, and treatment planning skills.

It also takes time to master indirect vision and train your brain to work in the mirror. Don’t be afraid to try new things — materials, processes, and procedures — as much as possible to figure out what works best in your hands.

Make the most out of your time by working under the direction of different faculty members or attendings to learn from their experiences, good and bad. Be prepared, but also recognize when you may need more guidance on a particular procedure or topic.

One doc shared an important tip,

“It’s more important to ask patients to close rather than open.

The takeaway here is to make sure to look at the big picture. What’s opposing the tooth? Is there enough space for the treatment you’re planning before you propose options to the patient?

Along the same lines, a residency program offers a variety of experiences and this exposure to different procedures and techniques can be good in determining if specializing is the right choice for you.

Whether you decide to pursue a specialty, private practice, research, or work in a hospital or public health setting residency, training can develop your confidence and foster professional relationships that will positively impact your career moving forward.

Relationships matter, a lot, and networking is relationship-building. Many opportunities exist for networking during dental school/residency and participating in dental society events, and conferences can be a great resource to connect with future colleagues and job opportunities. 

Associateships Tip

“Stepping Stones in Dentistry”

Associate positions can be viewed as “stepping stones” and temporary positions for income while you pay off your debt, or can also be a foot in the door of a future partner or ownership opportunity.

Mentorship opportunities from a doctor who is patient, willing to share advice, and review cases are an asset and something to look out for when considering different options or offers.

Don’t rush the decision. It’s worth taking time to see if you and an employer are a good fit for each other before accepting a job.

This can be done by spending time in the office to get to know firsthand the culture, staff dynamics, and how the office functions day-to-day to determine if this is a good fit for the wants and needs of yourself and the owner.

An important aspect of an associateship is the ability and opportunity to learn and build your skills in patient care, treatment techniques, and business. The dentist(s) should be open, honest, and willing to offer mentorship, especially if there is interest in a future buy-in or buy-out.

Maintaining clear and consistent communication, verbally and in chart entries, helps foster a positive working relationship and benefits the doctors along with the team and patients.

Ownership/Leadership Tip

“Leading the Team by Example”

Ownership is the financial part of owning a practice, including the structural building, equipment, patient goodwill, and the management/planning for the financial success of that practice.

Leadership is the management of the people portion of the practice. You’ve heard of “Happy wife, happy life?” Well, a…

“Happy team, happy dentist, happy patients.”

…is what leadership means in a dental practice.

It’s about hiring the team that reflects you and your image, and how you treat, train, and coach your team. This ultimately relays into your patients’ experiences, their impression of the practice, and their referrals.

Leadership is setting standards and leading by example. Your team needs to know where they are going, and the dentist needs to have a direction and plan to do so. I’ve found that this has been the longest, most difficult thing that I have worked to improve throughout my entire career.

It comes down to how you communicate and relate to people, and understanding how others want to be communicated with. It’s also about showing your respect and appreciation for your team in how you talk with them, as well as providing fair compensation.

Balancing Career and Family Tip

“Surviving and Thriving”

Work/life balance can be difficult, especially during different stages of your career. It can be a challenge logistics-wise to get married or start a family during dental school or residency

However, with determination and support, it’s definitely possible and a lot of fun. Working as an associate for several years can be a good fit early on for some docs, allowing you to leave at the end of the day without the stress of running a practice and business management tasks to worry about once at home.

Remaining flexible while also setting boundaries so work commitments do not spill over into personal or family time can help maintain balance and quality of life.

It is important to manage time in such a way that you are able to be successful and reach your goals while prioritizing your own health and well-being.

This includes self-care, which could be in the form of regular massages or setting aside time weekly to work out or visit with friends. You have to fill your tank before you can keep pouring into and caring for others.

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Testimonials

Rosie, RDH

Rosie, RDH

I had the pleasure of working with Candy as a dental hygiene consultant over the course of several months, and her...
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Rosie, RDH

I had the pleasure of working with Candy as a dental hygiene consultant over the course of several months, and her impact on both our hygiene department and overall practice was exceptional. Candy is highly knowledgeable, approachable, and genuinely invested in the success of the team. She is an excellent listener who takes the time to understand challenges and provide practical, effective solutions. One of the qualities I appreciated most was her accessibility, she was always available to answer questions, offer guidance, or return a call when needed. Her hands-on approach and commitment to helping our team succeed were evident in every interaction. Candy’s focus extends beyond productivity and practice growth; she truly cares about the people within the practice and works to create a supportive, collaborative environment. As a fellow dental hygienist, it was especially refreshing to work alongside someone who shares a similar philosophy and approach to patient care, team development, and practice success. We view many aspects of dentistry and hygiene through the same lens, which made collaboration seamless and productive. Having the opportunity to work with another hygienist who understands the challenges, opportunities, and importance of our role was invaluable. The hygiene modules she developed were incredibly valuable. They were well organized, easy to follow, and provided clear, actionable guidance. The accompanying handouts and resources gave our team the tools and confidence needed to implement new concepts successfully. Her training materials were practical, relevant, and tailored to the real-world needs of a busy dental practice. Candy’s expertise and dedication to excellence have made a lasting impact on our team. I would highly recommend her to any dental practice looking to strengthen its hygiene department, improve systems, and support the growth and success of its team. She is a true asset to any practice fortunate enough to work with her.
Rosie, RDH
Dr. Justin Elikofer

Dr. Justin Elikofer

Our story with IgniteDDS began almost five years ago when my wife and I purchased an established fee-for-service practice. At...

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Dr. Justin Elikofer

Our story with IgniteDDS began almost five years ago when my wife and I purchased an established fee-for-service practice. At the time, we promised the team that everything would stay the same. The practice was thriving, and from the outside it seemed clear they had found a successful recipe for success. Our goal wasn't to change it—we simply didn't want to mess it up.

What we discovered was that while everyone wanted the outcome of success, there wasn't alignment around how we achieved it or measured it. Success in room 1 wasn't the same as Room 2. It took us nearly four years to fully understand that because we were doing well. During that time, we also realized we weren't leading as effectively as we could have been. We weren't communicating a clear vision, establishing consistent standards, or implementing clear protocols. Instead, we allowed people to continue doing things their own way. Some team members appreciated that freedom, while others felt frustrated by the lack of consistency and direction.

After four years, we found ourselves at a crossroads. We felt stuck. Morale was low and we weren't sure we could get the practice where we wanted it to go on our own.

As owners who value relationships as much as results, David immediately stood out to us. His personality was authentic, approachable, and trustworthy. He was someone we could see ourselves learning from and building a genuine relationship with. Being local was a bonus, but what really resonated with us was that his vision for practice growth, demonstrated through his own private practice, closely mirrored our own. He had already built the type of practice we wanted to create.

This stood in contrast to many other consultants we spoke with, whose focus seemed to be on PPO models and increasing volume. David's experience aligned with the type of practice we wanted to build: a high-touch, high-end patient experience centered on quality rather than quantity.

The IgniteDDS team—David, Dawn, and Candy—started by helping us understand where we truly stood. Through discovery, data gathering, and DISC assessments, they helped us identify opportunities for improvement and build a foundation for long-term growth. Rather than jumping straight to solutions, they gave us clarity.

Candy's coaching was instrumental in aligning our hygiene department and our office as a whole with the hygiene department. With her help, we were able to improve the patient experience and new patient process.

We also tackled practical issues that had become major challenges, including an accounts receivable system that was largely out of control. IgniteDDS didn't just point out problems—they provided systems and processes to solve them.

One of the most valuable aspects of the relationship was having experienced coaches to help us navigate team conflict and leadership challenges. As practice owners, those situations can feel isolating. Having a trusted team to walk through difficult conversations and decisions was invaluable.

Another large impact came through our office managers' work with Dawn. Rather than relying on the doctors to drive every initiative, IgniteDDS empowered our office managers to take ownership of the process and lead from within the organization. They embraced that responsibility wholeheartedly. No challenge was too large or too small. Dawn consistently met them where they were and helped them develop the confidence and skills to lead. The answer was rarely, if ever, "no." Instead, it was, "Let's figure out how."

Today, our practice is more aligned, more accountable, and better equipped to deliver the experience we've always envisioned. We have clearly defined protocols, team agreements, and expectations that simply didn't exist before. Our collections have improved significantly, particularly through implementing systems that helped us address and recover outstanding balances.

If we could offer one piece of advice to another practice owner considering IgniteDDS, it would be to identify the team members who are willing to take ownership and invest in their growth. Share your vision with the IgniteDDS team, trust the process, and allow them to help shape your team into the organization you want to become.

Working with IgniteDDS has been one of the most impactful investments we've made in our practice, our team, and our own growth as leaders. Are things perfect? No. Are we closer? Absolutely, yes!

Dr. Justin Elikofer
Dr. Sanjie Jackson

Dr. Sanjie Jackson

I was running on empty, and honestly, everyday I thinking of my exit strategy when I met Dr David Rice. ...
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Dr. Sanjie Jackson

I was running on empty, and honestly, everyday I thinking of my exit strategy when I met Dr David Rice. As the sole owner of two dental practices, I knew I couldn't continue trying to do everything on my own. Not if I wanted to grow and lead at a higher level. Partnering with IgniteDDS has been, hands down, one of the best investments I've made for both my practices and my team. Just halfway through my first year with IgniteDDS, the impact has already been remarkable. The knowledge, systems, accountability, and leadership development they have provided have transformed the way we operate. Not only have I gained valuable tools and insights as an owner, but my entire team is getting empowered with skills and confidence that are helping us elevate every aspect of our patient experience and practice performance. What sets IgniteDDS apart is the genuine commitment they have to their clients' success. Their guidance is practical, actionable, and tailored to the everyday realities of me running two dental practices. I am incredibly grateful for Dr. David Rice, Dawn, Candy, and the entire IgniteDDS team. Their expertise, continuous encouragement, and unwavering support have made me feel like I am not alone on this journey. If you're a practice owner looking to strengthen your leadership, improve your systems, and create sustainable growth, I cannot recommend IgniteDDS highly enough. The value they provide is truly exceptional, and I am excited to see what the rest of this journey brings.
Dr. Sanjie Jackson
Alyse Berta

Alyse Berta

Dawn, thank you for the great advice and guidance you’ve shared as we work on improving our practice's efficiency. I...
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Alyse Berta

Dawn, thank you for the great advice and guidance you’ve shared as we work on improving our practice's efficiency. I truly appreciate your support and the time you’ve taken to help us move forward in a more streamlined and effective way. Your insight has been incredibly valuable and is helping us make meaningful progress.
Alyse Berta
Dani S.

Dani S.

IGNITEDDS has made a real difference in our practice and in my role as office manager. The support I’ve received has...
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Dani S.

IGNITEDDS has made a real difference in our practice and in my role as office manager. The support I’ve received has helped me grow with more confidence and clarity, and our systems and leadership have improved because of it. Dawn has been an incredible support to me personally, always present, approachable, and truly invested in our success. I never feel alone when challenges come up, and that level of guidance and encouragement has been invaluable. IGNITEDDS doesn’t just support practices; they support the people behind them.
Dani S.
Eva B.

Eva B.

Working with IGNITEDDS Coaching has been such a great experience! Having David as a dentist makes a huge difference. He truly...
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Eva B.

Working with IGNITEDDS Coaching has been such a great experience! Having David as a dentist makes a huge difference. He truly understands the day-to-day challenges we face in practice. His insight makes their guidance practical, relevant, and easy to implement. Working alongside Dawn has been such a gift! She’s always available to answer questions, talk through ideas, and help us find the right solutions. Her advice is thoughtful, effective, and supportive. It hasn’t just helped me, it’s positively impacted our entire team and elevated our patient experience. I’m incredibly grateful to partner with Ignite as we continue to grow, strengthen our team, and serve our patients at a higher level.
Eva B.
Kylinn Tucker, RDH

Kylinn Tucker, RDH

I had an amazing experience with the IGNITEDDS Coaching program. Especially since I am a new hygienist, everything...
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Kylinn Tucker, RDH

I had an amazing experience with the IGNITEDDS Coaching program. Especially since I am a new hygienist, everything you guys shared was so helpful. It’s evident that you guys prioritize each individual team member of a dental office and do everything you can to make the environment and schedule run as smoothly and efficiently as possible. I learned so much about treatment planning, Dentrix, scheduling, teamwork, and overall ways to continue improving as a new grad. I wish every dental office had the opportunity to complete this program.
Kylinn Tucker, RDH
Dr Ben Truong

Dr. Ben Truong

It was great working with a team to help bring out the best in each of us. Our team is ...
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Dr. Ben Truong

It was great working with a team to help bring out the best in each of us. Our team is small, but we work closely together to provide a great patient experience, while having fun at work as well! Your team was able to help us learn to work together, with each person having a vital role in providing care to the patient! Helping us all become streamlined and on the same page will help us become an even more successful practice!
Dr Ben Truong
Dr. Ronnetta Sartor

Dr. Ronnetta Sartor

The 90-Day Jump Start has been transformative for our office. Dawn and Dr. Rice guided us through implementing essential systems ...
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Dr. Ronnetta Sartor

The 90-Day Jump Start has been transformative for our office. Dawn and Dr. Rice guided us through implementing essential systems and processes, from new patient calls to treatment planning and case acceptance. Their focus on patient care and team accountability has helped us create better structure, improve work/life balance, and stay aligned with our goals. In a short time, our practice has grown tremendously.
Dr. Ronnetta Sartor
Dr. Chandler Oldenburg

Dr. Chandler Oldenburg

IGNITEDDS has been truly transformative for our practice. Within just a few months, our accounts receivable collections increased by $30K, ...
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Dr. Chandler Oldenburg

IGNITEDDS has been truly transformative for our practice. Within just a few months, our accounts receivable collections increased by $30K, and our operations became far more streamlined. Their clear procedures and policies gave our team structure and confidence, while their step-by-step ownership guidance addressed our specific challenges. Thanks to David and Dawn, we feel more organized, empowered, and aligned than ever before. I highly recommend IGNITEDDS to any practice ready to grow and strengthen its foundation.
Dr. Chandler Oldenburg

Alisa Johnson

Dr. Alisa Johnson graduated from the University of Rochester with a BS in Biology with Distinction in Research and a minor in business. She continued her education at the University at Buffalo School of Dental Medicine. Upon graduation in 2019, she completed a GPR training program at the Erie County Medical Center, where she broadened her skills in oral surgery and restorative dentistry. She enjoys many aspects of the profession and is a member of organized dentistry at the local and state level as well as the ADA. In her free time, Dr. Johnson enjoys traveling and spending quality time with her family and friends.

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