Transitioning from Dental School to Clinical Practice

new dentist that is transitioning from dental school to clinical practice working on a new patient

By: Dr. Savanah Craig

After spending 4 years of my life in an academic environment surrounded by the minute details of dentistry, the transition to clinical practice can be challenging.

Difficulties Transitioning from Dental School to Clinical Practice

These aspects of dentistry have been challenges faced by every new graduate from dental school.

Technical Knowledge

It is difficult to take the technical knowledge you have spent years of your life accumulating and distill it down to be accessable for the general public.

Niche Terminology

It is a challenge to take niche terminology like caries and periodontal disease and relay it to patients as cavities and gum disease.

Treatment Planning Nuances

Additionally, it can be difficult to share risks, benefits, and nuances of treatment planning that took years to grasp, to patients with limited dental IQ and short appointment times.

Handling Patient Expectations

In today’s day in age, dentists are faced with the social media era. Patients expect social media-level results with minimal time and effort required. We are living in a society of 1 day shipping and dentistry is being viewed as more of a commodity. These trends are impacting the everyday interactions between dentists and patients.

Dealing with the Separation of Dentistry and Medicine

With the separation of dentistry and medicine, unfortunately, our society has decided to view dentistry as more of a commodity. Generally, people view dentistry as cosmetic work to achieve a “Hollywood Smile” and forget the systemic implications of poor oral health.

The oral cavity is a part of the human body and dental infections easily travel to the brain or heart via the bloodstream. Because of this separation between dentistry and medicine, it is easy to forget that dental procedures are medical care. Patients are coming to their dentist with a problem that needs to be solved.

Just like going to an orthopedic surgeon because you need hip surgery, you are asking a medical professional to evaluate your problem and provide a solution to address this problem.

Physicians and dentists are only human. They are trained to provide solutions based on the information they have in front of them. Patients are responsible for providing as much information to assist in treatment planning.

Not Every Solution is the Best for Every Patient

However, not every solution will be the best option for every patient. As a dentist, many times we are faced with a patient who is in pain, having an emergency, or has significantly neglected their dental health and we are expected to provide a solution to these long-standing chronic problems

 It can be overwhelming, as the dental provider, to meet someone for the first time, understand their expectations, and motivations, and provide an individualized solution to their problem all in the first 30-60 minutes of meeting someone. 

When we seek treatment from medical professionals or even lawyers, we are looking to these experts in their feel to provide us with their efforts, we are not necessarily paying for outcomes. Yes, one would hope a lawyer that we’ve hired will help us win our case, just as we hope our heart surgeon will successfully place a stent to allow proper blood flow to our heart, but these experts cannot guarantee the desired outcome. Dentists are no different.

If a patient has an infected tooth with an abscess, the dentist can recommend endodontic therapy to remove the infection from the root canal and prevent further systemic infection, but there is no guarantee this treatment will be successful.

It is important for patients to understand that they are seeking effort from their dentist. Your dentist will use their skills to address your issue and put in their best efforts to save your tooth. If the outcome of the treatment is not what you hoped for, that doesn’t mean your dentist failed. Many people need revisions of their joint replacements but we don’t always apply that same standard to dental procedures. 

Unrealistic Expectations

Orthopedic surgeons and car salesmen cannot provide any guarantees for their services, so it Is unfair to expect dentists to be able to give lifetime guarantees. For some reason with teeth, if a Root Canal and Crown last 5-10 years patients consider that a failure.

However, your dentist was able to save your natural tooth and extend its life for that time frame. You were able to eat, smile, and talk with that tooth many millions of times over the course of those years and I would consider that success!

No artificial material is as good as the natural structure we were born with, so if you’ve had problems with your natural tooth structure, you cannot expect man-made materials to be better than what you were born with. It is incredibly important for patients to have realistic expectations regarding the tooth replacement options that dentists can provide.

Crowns are replacements for natural enamel that have been damaged by cavity-causing bacteria or fracture of enamel due to grinding of teeth, but it is still an artificial solution. Dentures are an alternative for edentulous patients but they only provide up to 10% of the function of natural teeth because they are acrylic objects placed into patient’s mouth. These materials have weaknesses and shelf lives that prevent them from lasting forever. 

The biggest factor regarding the longevity of dental treatment and prostheses, however, is how the patient cares for these tooth replacement or repair options. If patients follow their dentist’s care instructions and post-operative instructions many dental materials can last several years. Your dentist and hygienist are not with you every day helping you to properly care for the work they have done, so patients need to take responsibility for the way their lifestyle, habits, and diet impact their dental work. Everything requires regular maintenance. Your car requires regular oil changes and new tires on occasion. Your house will require a new roof eventually or perhaps updates to your HVAC system.

Dental work is no different. If you want to extend the life of your car, you complete your regular maintenance. If you want to extend the life of your teeth, you need to see your dentist for regular examinations and complete recommended care. 

Keep Reading: Lessons I Learned in My First Year of Dentistry

Photo by Robert Golebiewski

Categories

Testimonials

Rosie, RDH

Rosie, RDH

I had the pleasure of working with Candy as a dental hygiene consultant over the course of several months, and her...
Read More

Rosie, RDH

I had the pleasure of working with Candy as a dental hygiene consultant over the course of several months, and her impact on both our hygiene department and overall practice was exceptional. Candy is highly knowledgeable, approachable, and genuinely invested in the success of the team. She is an excellent listener who takes the time to understand challenges and provide practical, effective solutions. One of the qualities I appreciated most was her accessibility, she was always available to answer questions, offer guidance, or return a call when needed. Her hands-on approach and commitment to helping our team succeed were evident in every interaction. Candy’s focus extends beyond productivity and practice growth; she truly cares about the people within the practice and works to create a supportive, collaborative environment. As a fellow dental hygienist, it was especially refreshing to work alongside someone who shares a similar philosophy and approach to patient care, team development, and practice success. We view many aspects of dentistry and hygiene through the same lens, which made collaboration seamless and productive. Having the opportunity to work with another hygienist who understands the challenges, opportunities, and importance of our role was invaluable. The hygiene modules she developed were incredibly valuable. They were well organized, easy to follow, and provided clear, actionable guidance. The accompanying handouts and resources gave our team the tools and confidence needed to implement new concepts successfully. Her training materials were practical, relevant, and tailored to the real-world needs of a busy dental practice. Candy’s expertise and dedication to excellence have made a lasting impact on our team. I would highly recommend her to any dental practice looking to strengthen its hygiene department, improve systems, and support the growth and success of its team. She is a true asset to any practice fortunate enough to work with her.
Rosie, RDH
Dr. Justin Elikofer

Dr. Justin Elikofer

Our story with IgniteDDS began almost five years ago when my wife and I purchased an established fee-for-service practice. At...

Read More

Dr. Justin Elikofer

Our story with IgniteDDS began almost five years ago when my wife and I purchased an established fee-for-service practice. At the time, we promised the team that everything would stay the same. The practice was thriving, and from the outside it seemed clear they had found a successful recipe for success. Our goal wasn't to change it—we simply didn't want to mess it up.

What we discovered was that while everyone wanted the outcome of success, there wasn't alignment around how we achieved it or measured it. Success in room 1 wasn't the same as Room 2. It took us nearly four years to fully understand that because we were doing well. During that time, we also realized we weren't leading as effectively as we could have been. We weren't communicating a clear vision, establishing consistent standards, or implementing clear protocols. Instead, we allowed people to continue doing things their own way. Some team members appreciated that freedom, while others felt frustrated by the lack of consistency and direction.

After four years, we found ourselves at a crossroads. We felt stuck. Morale was low and we weren't sure we could get the practice where we wanted it to go on our own.

As owners who value relationships as much as results, David immediately stood out to us. His personality was authentic, approachable, and trustworthy. He was someone we could see ourselves learning from and building a genuine relationship with. Being local was a bonus, but what really resonated with us was that his vision for practice growth, demonstrated through his own private practice, closely mirrored our own. He had already built the type of practice we wanted to create.

This stood in contrast to many other consultants we spoke with, whose focus seemed to be on PPO models and increasing volume. David's experience aligned with the type of practice we wanted to build: a high-touch, high-end patient experience centered on quality rather than quantity.

The IgniteDDS team—David, Dawn, and Candy—started by helping us understand where we truly stood. Through discovery, data gathering, and DISC assessments, they helped us identify opportunities for improvement and build a foundation for long-term growth. Rather than jumping straight to solutions, they gave us clarity.

Candy's coaching was instrumental in aligning our hygiene department and our office as a whole with the hygiene department. With her help, we were able to improve the patient experience and new patient process.

We also tackled practical issues that had become major challenges, including an accounts receivable system that was largely out of control. IgniteDDS didn't just point out problems—they provided systems and processes to solve them.

One of the most valuable aspects of the relationship was having experienced coaches to help us navigate team conflict and leadership challenges. As practice owners, those situations can feel isolating. Having a trusted team to walk through difficult conversations and decisions was invaluable.

Another large impact came through our office managers' work with Dawn. Rather than relying on the doctors to drive every initiative, IgniteDDS empowered our office managers to take ownership of the process and lead from within the organization. They embraced that responsibility wholeheartedly. No challenge was too large or too small. Dawn consistently met them where they were and helped them develop the confidence and skills to lead. The answer was rarely, if ever, "no." Instead, it was, "Let's figure out how."

Today, our practice is more aligned, more accountable, and better equipped to deliver the experience we've always envisioned. We have clearly defined protocols, team agreements, and expectations that simply didn't exist before. Our collections have improved significantly, particularly through implementing systems that helped us address and recover outstanding balances.

If we could offer one piece of advice to another practice owner considering IgniteDDS, it would be to identify the team members who are willing to take ownership and invest in their growth. Share your vision with the IgniteDDS team, trust the process, and allow them to help shape your team into the organization you want to become.

Working with IgniteDDS has been one of the most impactful investments we've made in our practice, our team, and our own growth as leaders. Are things perfect? No. Are we closer? Absolutely, yes!

Dr. Justin Elikofer
Dr. Sanjie Jackson

Dr. Sanjie Jackson

I was running on empty, and honestly, everyday I thinking of my exit strategy when I met Dr David Rice. ...
Read More

Dr. Sanjie Jackson

I was running on empty, and honestly, everyday I thinking of my exit strategy when I met Dr David Rice. As the sole owner of two dental practices, I knew I couldn't continue trying to do everything on my own. Not if I wanted to grow and lead at a higher level. Partnering with IgniteDDS has been, hands down, one of the best investments I've made for both my practices and my team. Just halfway through my first year with IgniteDDS, the impact has already been remarkable. The knowledge, systems, accountability, and leadership development they have provided have transformed the way we operate. Not only have I gained valuable tools and insights as an owner, but my entire team is getting empowered with skills and confidence that are helping us elevate every aspect of our patient experience and practice performance. What sets IgniteDDS apart is the genuine commitment they have to their clients' success. Their guidance is practical, actionable, and tailored to the everyday realities of me running two dental practices. I am incredibly grateful for Dr. David Rice, Dawn, Candy, and the entire IgniteDDS team. Their expertise, continuous encouragement, and unwavering support have made me feel like I am not alone on this journey. If you're a practice owner looking to strengthen your leadership, improve your systems, and create sustainable growth, I cannot recommend IgniteDDS highly enough. The value they provide is truly exceptional, and I am excited to see what the rest of this journey brings.
Dr. Sanjie Jackson
Alyse Berta

Alyse Berta

Dawn, thank you for the great advice and guidance you’ve shared as we work on improving our practice's efficiency. I...
Read More

Alyse Berta

Dawn, thank you for the great advice and guidance you’ve shared as we work on improving our practice's efficiency. I truly appreciate your support and the time you’ve taken to help us move forward in a more streamlined and effective way. Your insight has been incredibly valuable and is helping us make meaningful progress.
Alyse Berta
Dani S.

Dani S.

IGNITEDDS has made a real difference in our practice and in my role as office manager. The support I’ve received has...
Read More

Dani S.

IGNITEDDS has made a real difference in our practice and in my role as office manager. The support I’ve received has helped me grow with more confidence and clarity, and our systems and leadership have improved because of it. Dawn has been an incredible support to me personally, always present, approachable, and truly invested in our success. I never feel alone when challenges come up, and that level of guidance and encouragement has been invaluable. IGNITEDDS doesn’t just support practices; they support the people behind them.
Dani S.
Eva B.

Eva B.

Working with IGNITEDDS Coaching has been such a great experience! Having David as a dentist makes a huge difference. He truly...
Read More

Eva B.

Working with IGNITEDDS Coaching has been such a great experience! Having David as a dentist makes a huge difference. He truly understands the day-to-day challenges we face in practice. His insight makes their guidance practical, relevant, and easy to implement. Working alongside Dawn has been such a gift! She’s always available to answer questions, talk through ideas, and help us find the right solutions. Her advice is thoughtful, effective, and supportive. It hasn’t just helped me, it’s positively impacted our entire team and elevated our patient experience. I’m incredibly grateful to partner with Ignite as we continue to grow, strengthen our team, and serve our patients at a higher level.
Eva B.
Kylinn Tucker, RDH

Kylinn Tucker, RDH

I had an amazing experience with the IGNITEDDS Coaching program. Especially since I am a new hygienist, everything...
Read More

Kylinn Tucker, RDH

I had an amazing experience with the IGNITEDDS Coaching program. Especially since I am a new hygienist, everything you guys shared was so helpful. It’s evident that you guys prioritize each individual team member of a dental office and do everything you can to make the environment and schedule run as smoothly and efficiently as possible. I learned so much about treatment planning, Dentrix, scheduling, teamwork, and overall ways to continue improving as a new grad. I wish every dental office had the opportunity to complete this program.
Kylinn Tucker, RDH
Dr Ben Truong

Dr. Ben Truong

It was great working with a team to help bring out the best in each of us. Our team is ...
Read More

Dr. Ben Truong

It was great working with a team to help bring out the best in each of us. Our team is small, but we work closely together to provide a great patient experience, while having fun at work as well! Your team was able to help us learn to work together, with each person having a vital role in providing care to the patient! Helping us all become streamlined and on the same page will help us become an even more successful practice!
Dr Ben Truong
Dr. Ronnetta Sartor

Dr. Ronnetta Sartor

The 90-Day Jump Start has been transformative for our office. Dawn and Dr. Rice guided us through implementing essential systems ...
Read More

Dr. Ronnetta Sartor

The 90-Day Jump Start has been transformative for our office. Dawn and Dr. Rice guided us through implementing essential systems and processes, from new patient calls to treatment planning and case acceptance. Their focus on patient care and team accountability has helped us create better structure, improve work/life balance, and stay aligned with our goals. In a short time, our practice has grown tremendously.
Dr. Ronnetta Sartor
Dr. Chandler Oldenburg

Dr. Chandler Oldenburg

IGNITEDDS has been truly transformative for our practice. Within just a few months, our accounts receivable collections increased by $30K, ...
Read More

Dr. Chandler Oldenburg

IGNITEDDS has been truly transformative for our practice. Within just a few months, our accounts receivable collections increased by $30K, and our operations became far more streamlined. Their clear procedures and policies gave our team structure and confidence, while their step-by-step ownership guidance addressed our specific challenges. Thanks to David and Dawn, we feel more organized, empowered, and aligned than ever before. I highly recommend IGNITEDDS to any practice ready to grow and strengthen its foundation.
Dr. Chandler Oldenburg

Savanah Craig

Savanah Craig obtained her Doctorate of Dental Surgery from The Ohio State University before pursuing a one-year General Practice Residency in Columbia, SC. Dr. Craig is passionate about patient education and utilizes her advanced training to provide excellent care for her patients as a general dentist practicing in Columbus, OH. In her free time, Dr. Craig enjoys reading, exploring new restaurants, and traveling with her husband, Adam.

x

Join Us

Become a Preferred Partner

Join as a preferred partner to unlock growth, visibility, and strategic collaboration opportunities.

No Thanks