The Difficulty With Treatment Planning

By: Savanah Craig

Treatment planning is one of the most difficult parts of my job as a new dentist. Often, I am meeting a patient for the first time and trying to access the problems that need to be addressed and learn about their desires all in an hour-long appointment.

Patients’ wants and desires are complex. Trying to determine a plan for their smile that not only addresses disease but also meets their esthetic and functional expectations is really a challenge.

Treatment Planning

Dentistry is unique in that if you showed 5 dentists the same panoramic radiograph, you would probably get 5 different treatment plans. If oral disease is being controlled, there is no wrong answer for how to proceed with a treatment plan.

Conservative

Some dentists are more conservative with their approach to treatment planning than others.

Aesthetics over Function

Some dental offices focus on aesthetics over function.

As a patient, it is important to communicate with your dentist about what your expectations are for your smile. However, I don’t think a lot of patients fully grasp what it is they are looking for when they make a new patient exam and are seeking compressive care.

Respecting Patient Autonomy

In my hometown, it wasn’t uncommon for people to choose to have full mouth extractions and dentures fabricated when they retired. They knew that they would lose their dental benefits when they retired, so why not eliminate the problem by eliminating their teeth?

Most, however, didn’t realize that while dentures may be easier to care for than teeth, they do not function the same as teeth. While their dentists shared the risks of bone resorption over time, many didn’t understand what that would actually look and feel like as time went on.

If you are a dentist practicing in a more affluent area, perhaps you are shaking your head at the dentists who removed restorable teeth in patients as young as 55.

Yet, these dentists were respecting patient autonomy and meeting the patient’s goals and expectations. With proper informed consent, this was an appropriate treatment plan for those who wished to be edentulated.

Treatment Cost

Cost is another issue when it comes to treatment planning. Who wouldn’t want their dentures retained and supported by implants? But not every patient can afford overdentures.

It is not uncommon for patients to have ‘sticker shock’ when treatment plans are presented. Personally, having honest conversations about money with my patients is not something I am comfortable with, but in time I will need to be.

It can be helpful to give patients’ an estimated range for treatment costs so that expectations can be set accordingly.

Take Time to Think Before Treatment Planning

I know that there is still a lot to learn about treatment planning and in time I will get there.

My best advice for new dentists is that it is okay to pause and think about a treatment plan before discussing it with the patient.

Focus your new patient exam on really gathering all of the necessary information to make a decision with your patient.

Understand where they are coming from, what their problems are, and what their goals might be. It’s okay to say “I’d like some time to think about your case so that I can provide you with the best options.

Would you mind if we schedule a short appointment for you to come back so that we can have a conversation about your treatment?” In my short experience, patients seem to appreciate the honesty and appreciate that I’m not rushing to make a decision about their care.

Photo by Ylanite Koppens

Categories

Testimonials

Alyse Berta
Dawn, thank you for the great advice and guidance you’ve shared as we work on improving our practice's efficiency. I truly appreciate your...
Read More
Dawn, thank you for the great advice and guidance you’ve shared as we work on improving our practice's efficiency. I truly appreciate your support and the time you’ve taken to help us move forward in a more streamlined and effective way. Your insight has been incredibly valuable and is helping us make meaningful progress.
Alyse Berta
Dani S.

Dani S.

IGNITEDDS has made a real difference in our practice and in my role as office manager. The support I’ve received has...
Read More

Dani S.

IGNITEDDS has made a real difference in our practice and in my role as office manager. The support I’ve received has helped me grow with more confidence and clarity, and our systems and leadership have improved because of it. Dawn has been an incredible support to me personally, always present, approachable, and truly invested in our success. I never feel alone when challenges come up, and that level of guidance and encouragement has been invaluable. IGNITEDDS doesn’t just support practices; they support the people behind them.
Dani S.
Eva B.

Eva B.

Working with IGNITEDDS Coaching has been such a great experience! Having David as a dentist makes a huge difference. He truly...
Read More

Eva B.

Working with IGNITEDDS Coaching has been such a great experience! Having David as a dentist makes a huge difference. He truly understands the day-to-day challenges we face in practice. His insight makes their guidance practical, relevant, and easy to implement. Working alongside Dawn has been such a gift! She’s always available to answer questions, talk through ideas, and help us find the right solutions. Her advice is thoughtful, effective, and supportive. It hasn’t just helped me, it’s positively impacted our entire team and elevated our patient experience. I’m incredibly grateful to partner with Ignite as we continue to grow, strengthen our team, and serve our patients at a higher level.
Eva B.
Kylinn Tucker, RDH

Kylinn Tucker, RDH

I had an amazing experience with the IGNITEDDS Coaching program. Especially since I am a new hygienist, everything...
Read More

Kylinn Tucker, RDH

I had an amazing experience with the IGNITEDDS Coaching program. Especially since I am a new hygienist, everything you guys shared was so helpful. It’s evident that you guys prioritize each individual team member of a dental office and do everything you can to make the environment and schedule run as smoothly and efficiently as possible. I learned so much about treatment planning, Dentrix, scheduling, teamwork, and overall ways to continue improving as a new grad. I wish every dental office had the opportunity to complete this program.
Kylinn Tucker, RDH
Dr Ben Truong

Dr. Ben Truong

It was great working with a team to help bring out the best in each of us. Our team is ...
Read More

Dr. Ben Truong

It was great working with a team to help bring out the best in each of us. Our team is small, but we work closely together to provide a great patient experience, while having fun at work as well! Your team was able to help us learn to work together, with each person having a vital role in providing care to the patient! Helping us all become streamlined and on the same page will help us become an even more successful practice!
Dr Ben Truong
Dr. Ronnetta Sartor

Dr. Ronnetta Sartor

The 90-Day Jump Start has been transformative for our office. Dawn and Dr. Rice guided us through implementing essential systems ...
Read More

Dr. Ronnetta Sartor

The 90-Day Jump Start has been transformative for our office. Dawn and Dr. Rice guided us through implementing essential systems and processes, from new patient calls to treatment planning and case acceptance. Their focus on patient care and team accountability has helped us create better structure, improve work/life balance, and stay aligned with our goals. In a short time, our practice has grown tremendously.
Dr. Ronnetta Sartor
Dr. Chandler Oldenburg

Dr. Chandler Oldenburg

IGNITEDDS has been truly transformative for our practice. Within just a few months, our accounts receivable collections increased by $30K, ...
Read More

Dr. Chandler Oldenburg

IGNITEDDS has been truly transformative for our practice. Within just a few months, our accounts receivable collections increased by $30K, and our operations became far more streamlined. Their clear procedures and policies gave our team structure and confidence, while their step-by-step ownership guidance addressed our specific challenges. Thanks to David and Dawn, we feel more organized, empowered, and aligned than ever before. I highly recommend IGNITEDDS to any practice ready to grow and strengthen its foundation.
Dr. Chandler Oldenburg
Dr. Layla Lohmann

Dr. Layla Lohmann

Working with Dr. David Rice through IGNITEDDS was a game-changer for our Doctor Development Program. We have a solid foundation ...
Read More

Dr. Layla Lohmann

Working with Dr. David Rice through IGNITEDDS was a game-changer for our Doctor Development Program. We have a solid foundation with our business content and organizational support, but Dr. Rice brought in the critical pieces that truly completed the puzzle. His seamless integration of dental expertise, vendor relationships, and mentorship made an undeniable impact.
Dr. Layla Lohmann
Dr. Brad Eller

Dr. Brad Eller

Dr. Rice brought fresh ideas and meaningful structure to our doctors and offices from day one. He leads every...
Read More

Dr. Brad Eller

Dr. Rice brought fresh ideas and meaningful structure to our doctors and offices from day one. He leads every discussion with knowledge, enthusiasm, empathy, and motivation that truly resonates. He challenged everyone to step outside their self-made boxes and sparked a renewed drive to grow and improve. His approach is humble, yet it’s clear he has discovered a better, more fulfilling way to live and lead. He inspires you to become a stronger version of yourself while embracing every opportunity. His realistic roadmap and focus on balancing success with personal happiness made our inaugural Catalyst program impactful.
Dr. Brad Eller
Dr. Andrew Le

Dr. Andrew Le

Dr. David Rice and IGNITEDDS is just what every young dentist needs! He is extremely helpful in both the clinical ...
Read More

Dr. Andrew Le

Dr. David Rice and IGNITEDDS is just what every young dentist needs! He is extremely helpful in both the clinical and business side of dentistry. His genuine kindness is contagious and he just makes you want to keep striving for the best.
Dr. Andrew Le

x

Join Us

Become a Preferred Partner

Join as a preferred partner to unlock growth, visibility, and strategic collaboration opportunities.

No Thanks