Mary Osborne RDH

Mary Osborne RDH

Mary is known internationally as a writer and speaker on patient care and communication.

Her writing has been acclaimed in respected print and online publications. She is widely known at dental meetings in the U.S., Canada, and Europe as a knowledgeable and dynamic speaker.

Her passion for dentistry inspires individuals and groups to bring the best of themselves to their work, and to fully embrace the difference they make in the lives of those they serve.

patient history

Co-Discovering Oral Diseases Through Medical History 

By: Mary Osborne, RDHThis topic originally appeared on PankeyGram.Org. Dr. Osborne granted permission for igniteDDS to share with…

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dental patients denials

Handling Patient’s Denials in Your Practice

By: Mary Osborne, RDHThis topic originally appeared on Pankey.org. IgniteDDS was permitted to share it with our…

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Maximize your profitability through dental real estate, part 2

By Ken Jorgenson | April 16, 2021

In part 2 of this series, we will continue discussing how to maximize your profitability through dental real estate.

Let’s talk Michael Strahan and smile design in your dental practice

By Dawn Patrick | April 12, 2021

Michael Strahan’s dental-related April Fools’ Day joke got us thinking about the options that could be available to him with today’s dental technology.

Lessons Learned from the Pandemic As a Dentist

By Bill Simon | April 9, 2021

By: Dr. Bill Simon A career in dentistry can certainly offer up its share of challenges. Some may feel like little bumps in the road, some like speedbumps, and some, hopefully very few, will feel like the road has disappeared. The COVID-19 pandemic caused the road to disappear. As a dentist, you live and you…

Why dental practices need to know about zero click searches

By Dawn Patrick | April 9, 2021

How can zero searches on Google and other sites help your dental practice? Sean Hamel is here to explain.

Embracing Failure to Adopt Everyday Innovation

By Amisha Singh | April 2, 2021

An important lesson in leadership? Understanding that it’s OK to fail if you’re learning from your mistakes and moving forward.

Infection control: How NOT to get sued … and a whole lot more

By David Rice | March 29, 2021

Here are three simple questions to answer when it comes to infection control in the dental practice.

Maximize Your Profitability Through Dental Real Estate

By Ken Jorgenson | March 24, 2021

It takes a lot to make sure your choice regarding dental real estate is the right one for you, your budget, and your future.

Advice For New Associates in a Dental Practice

By Bruce Bryen | March 21, 2021

Welcome to the world of the business of dentistry. Here’s what you need to know if you’re starting out as a dentist and heading down the path of becoming an associate.

Dealing with Imposter Syndrome in Your Dental Career

By Amisha Singh | March 14, 2021

By: Amisha Singh, DDS Leadership. You have heard the word, and maybe even understand the importance for your dental practice and your career. But this concept, which supports an industry of educators and thought leaders, remains an enigma for most practitioners. And there is one fundamental reason for this: Leadership in theory and leadership in…

3 Dental Insurance Mistakes Practices Are Making

By Dawn Patrick | March 1, 2021

As we dive deeper into 2021, dental insurance expert Teresa Duncan of Odyssey Management is seeing three big issues with dental insurance that practices encounter.