Katie has practiced general dentistry for 8 years and in her free time enjoys traveling, reading, and exploring Indy with her cavapoo Remy.
Slowing employee turnover in the dental industry
By: Katie Klaes The hospitality industry was known for high employee turnover even before the pandemic. Dentistry…
How to Have Great Customer Service
By: Katie Klaes Disney is commonly referred to as “The Happiest Place on Earth.” People visit Disney…
“Google it”
By: Katie Klaes Once a company’s name becomes a verb, you know they have made a huge…
How Dental Practices Can Attract & Retain Great Talent During the Great Resignation
By: Katie Klaes “I’m sorry, we are short staffed. Could you come back another day?” I was…
Lessons Learned from the Pandemic As a Dentist
By: Dr. Bill Simon A career in dentistry can certainly offer up its share of challenges. Some may feel like little bumps in the road, some like speedbumps, and some, hopefully very few, will feel like the road has disappeared. The COVID-19 pandemic caused the road to disappear. As a dentist, you live and you…
Why dental practices need to know about zero click searches
How can zero searches on Google and other sites help your dental practice? Sean Hamel is here to explain.
Embracing Failure to Adopt Everyday Innovation
An important lesson in leadership? Understanding that it’s OK to fail if you’re learning from your mistakes and moving forward.
Infection control: How NOT to get sued … and a whole lot more
Here are three simple questions to answer when it comes to infection control in the dental practice.
Maximize Your Profitability Through Dental Real Estate
It takes a lot to make sure your choice regarding dental real estate is the right one for you, your budget, and your future.
Advice For New Associates in a Dental Practice
Welcome to the world of the business of dentistry. Here’s what you need to know if you’re starting out as a dentist and heading down the path of becoming an associate.
Dealing with Imposter Syndrome in Your Dental Career
By: Amisha Singh, DDS Leadership. You have heard the word, and maybe even understand the importance for your dental practice and your career. But this concept, which supports an industry of educators and thought leaders, remains an enigma for most practitioners. And there is one fundamental reason for this: Leadership in theory and leadership in…
3 Dental Insurance Mistakes Practices Are Making
As we dive deeper into 2021, dental insurance expert Teresa Duncan of Odyssey Management is seeing three big issues with dental insurance that practices encounter.
Advice Every Dental Practice Should Hear: From a Baseball Usher
A bike ride past Tropicana Field in St. Petersburg, Fla., brought back memories of some great advice from an usher for dental practices.
WalletHub unveils 2021 list of best and worst states for dental health
So where does your state rank in terms of dental health for 2021? WalletHub has compiled its annual rankings.