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Katie has practiced general dentistry for 8 years and in her free time enjoys traveling, reading, and exploring Indy with her cavapoo Remy.
Slowing employee turnover in the dental industry
By: Katie Klaes The hospitality industry was known for high employee turnover even before the pandemic. Dentistry…
How to Have Great Customer Service
By: Katie Klaes Disney is commonly referred to as “The Happiest Place on Earth.” People visit Disney…
“Google it”
By: Katie Klaes Once a company’s name becomes a verb, you know they have made a huge…
How Dental Practices Can Attract & Retain Great Talent During the Great Resignation
By: Katie Klaes “I’m sorry, we are short staffed. Could you come back another day?” I was…
Knowledge of Operating a Dental Practice: Job Options Abound
By: Bruce Bryen Dental school is over as is the training as an associate dentist working for a local, single-owner office. Was the education as an associate enough to take on the responsibilities of being the top person at a dental practice where you are the owner? Think about what you have absorbed and what…
Consider the Freedom of a Dental House Call Practice
By: Ashleigh Robinson Before you start or acquire a traditional dental practice, consider an alternative practice model designed to meet the needs of patients who struggle to receive care by making dental house calls. This model could offer major benefits to you as well. If you have been looking to delve into practice ownership, you…
The Key to Building Relationships with Patients & Practice Growth
By: Dawn Patrick In the ever-evolving landscape of dentistry, one thing remains constant: the importance of building relationships with patients. While providing quality dental care is essential, fostering a connection with patients goes beyond clinical expertise. A relationship-based dental practice cultivates patient loyalty and paves the way for practice growth and success. In this blog…
Searching For Your First Dental Job
By: Savannah Craig Dentistry is a great career because there are so many ways to practice. There are dentists who focus on esthetics, some who prefer surgery, and others who are successful by sticking to fillings and crowns. Some offices are open long hours and weekends, other dentists only work 2 days a week. The…
So You Want to Be a Dentist, Now What!?
By: Dr. Bri Torgerson Last month, I introduced my untraditional path into Dentistry with you and this month I want to chat about prepping for dental school as far as: I remember being so confused. My undergrad didn’t have a Pre-Dental Advisor, only Pre-Med and I don’t remember them being very helpful. He was a…
What Dental Cement Should I Use?
By: Dr. Chad Duplantis, D.D.S., F.A.G.D Have a patient and you need to decide which type of dental cement you should use? Here’s how I dealt with it:
Hidden Pitfalls of Googling Yourself: Dentists & the SEO Performance Mirage
By: Sean Hamel In this digital age, having a strong online presence is crucial for any business, including dental practices. Search engine optimization (SEO) plays a vital role in improving a dentist’s visibility in search engine results and attracting potential patients. While it’s natural for dentists to want to assess the effectiveness of their SEO…
10 Key Performance Indicators Your Dental Practice Should Track
By: Dawn Patrick Measure, monitor, and make go right, but what should you measure? As a dentist, it’s crucial to regularly track your dental practice’s Key Performance Indicators (KPIs). These metrics provide valuable insights into the health and success of your business, enabling you to make informed decisions and drive improvements. Top 10 Key Performance…
This Should Be An Easy One…
By: Dr. Chad Duplantis, D.D.S., F.A.G.D Ever have a case that you are sure should be an easy one to handle, then turns out it really isn’t? Here is my experience with just that!
Moving On To Another Dental Practice
By: Bruce Bryen After getting out of dental school and going to work as an associate at a dental practice, the feeling of having learned what was available to digest at that practice now seems like it has been fulfilled. It seems like it is time to either go to another dental practice to continue…


