Season of Thanks: Small Gestures That Make a Big Impact on Your Team and Patients

By: Dr. Sable Muntean

As the year winds down and the holiday season begins, dental offices everywhere are running at full speed—wrapping up treatment plans, finalizing insurance claims, and trying to squeeze in last-minute appointments before the year’s end. Amid all the chaos, November is the perfect reminder to slow down, take a breath, and show gratitude for the people who keep your practice thriving.

In dentistry, gratitude doesn’t have to come from big gestures or expensive gifts. Often, it’s the small, genuine moments of appreciation that make the biggest impact—both on your team and your patients.


1. Start with Your Team: Appreciation That Feels Personal

Your dental team is the heart of your practice. Hygienists, assistants, front-office staff, and associates all juggle countless details to keep each day running smoothly. A little acknowledgment goes a long way in helping them feel valued.

Here are a few easy, thoughtful ways to show appreciation:

  • Handwritten notes: A simple, personalized thank-you card from the dentist can mean more than a group email ever could.
  • “Gratitude Wall” in the breakroom: Encourage staff to write notes recognizing one another’s efforts. It builds connection and boosts morale.
  • Surprise treat days: Whether it’s coffee runs, bagels, or a homemade snack bar, little surprises brighten long days.
  • Flexible scheduling or early release before holidays: Giving your team the gift of time can be the most appreciated gesture of all.

A culture of gratitude doesn’t happen by accident—it’s built in the small, consistent ways leaders show they care.


2. Show Patients You’re Thankful, Too

Your patients are at the core of your success, and a little appreciation helps strengthen loyalty and trust. A few simple ideas can leave a lasting impression:

  • Thank-you postcards: Send a “Season of Thanks” card to patients expressing appreciation for their trust in your care.
  • Patient appreciation week: Offer small giveaways—like travel-sized dental kits, sugar-free gum, or whitening samples—to show gratitude.
  • Social media shoutouts: Post a “We’re thankful for our patients” message and highlight positive stories (with permission).
  • Holiday-themed goodie bags: Keep it dental-friendly—think mini toothbrushes, floss picks, or lip balm instead of sweets.

These gestures don’t just express gratitude—they help reinforce the kind of warm, personal connection that keeps patients coming back and referring others.


3. Gratitude as a Practice Philosophy

Beyond November, gratitude can become part of your practice culture all year long.

Try incorporating gratitude moments into team meetings, celebrating patient milestones, or recognizing professional growth throughout the year.

When gratitude becomes a habit, it doesn’t just boost morale—it enhances communication, strengthens relationships, and builds a healthier, happier workplace for everyone.


Final Thoughts

The holidays remind us that dentistry is about more than teeth—it’s about people. Taking the time to say “thank you,” whether through a note, a smile, or a small act of kindness, has ripple effects that go far beyond the operatory.

This season, make gratitude your practice’s best tool—not just for success, but for connection, fulfillment, and joy.

Photo by Vie Studio

Sable Muntean

Sable Muntean

Chief Editor of the GetLit Newsletter for igniteDDS.com. Dr. Sable Muntean is a native of California, having attended college at the University of Southern California. She then graduated from LECOM School of Dental Medicine in Florida, simultaneously earning her degrees as a Doctor of Dental Medicine and Master in Health Services Administration. She continued her training at Southern Illinois University's School of Dental Medicine, where she completed a year-long Advanced Education in General Dentistry Residency, followed by another year in an Implant Fellowship. After some time in private practice, Dr. Muntean is now proudly serving as the first full-time female staff dentist at the St. Louis VA Medical Center taking care of local veterans. In 2020 she was inducted into the esteemed Pierre Fauchard Academy, and most recently was selected as a recipient of the 2023 American Dental Association's Top 10 Under 10 Award.