Complete Examinations in Dentistry

dawson academy complete dental examinations

By: Dr. Leonard A. Hess, DDS
Clinical Director, The Dawson Academy
The Article Originally Appeared on TheDawsonAcademy.com. Dr. Hess granted permission for igniteDDS to share with our readers.

Whether you’re a seasoned veteran in the dental industry or just starting on your journey, one thing is for sure: complete examinations have become a cornerstone of modern dentistry.

It’s about more than just identifying the primary problem and sending the patient on their way with a quick fix. Complete examinations allow us to truly understand our patient’s oral health and address any underlying issues that may not be immediately visible.

This approach, championed by Dr. Dawson and taught at the Dawson Academy, offers a comprehensive method for assessing and treating patients. While some may view these examinations as time-consuming or potentially leading to complex treatment plans, the reality is quite different.

Complete examinations can be efficiently integrated into general dental practices– and the results are well worth the investment.

What Is A Complete Examination in Dentistry?

A Dawson-style complete examination is a thorough assessment that typically takes about 20 minutes.

This examination goes beyond the standard check for cavities and gum disease, encompassing a holistic view of the patient’s oral health. The key components include:

  1. Basic dental assessment: This covers the usual aspects such as checking for caries, periodontal health, and existing restorations.
  2. Occlusion evaluation: A critical aspect often overlooked in routine exams, this involves assessing how the teeth come together and function during various movements.
  3. TMJ health: The condition of the temporomandibular joint is evaluated, as issues here can have far-reaching effects on overall oral health.
  4. Airway assessment: Recognizing the growing importance of sleep-related breathing disorders, this component looks at potential airway obstructions.
  5. Muscle palpation: Examining the muscles of mastication can reveal issues with the occlusal system that might not be immediately visible.

Each aspect is important in identifying potential problems and creating a comprehensive treatment plan for the patient. Not only does this thorough examination help prevent future issues, but it also ensures that the patient receives the best possible care for their specific needs.

The Benefits Of A Complete Examination Methodology

So why focus more on a complete examination methodology? The simple answer is that it leads to better patient outcomes.

Early Problem Detection

By thoroughly assessing all aspects of oral health, dentists can identify issues in their early stages. This early detection allows for more conservative interventions, potentially avoiding more extensive and costly treatments in the future.

Comprehensive Treatment Planning

Understanding the interplay between various oral health components allows for more effective, holistic treatment planning. This approach addresses not just immediate concerns but also underlying issues that could lead to future problems.

Improved Patient Education

The thorough nature of these examinations provides an excellent opportunity to educate patients about their oral health. When patients understand the reasoning behind treatment recommendations, they’re more likely to follow through with care.

Enhanced Professional Satisfaction

Solving complex cases and truly improving patients’ overall oral health can be incredibly rewarding for dental professionals. This approach allows dentists to utilize their full range of skills and knowledge.

Identifying Signs of Instability

One key aspect of a complete examination is identifying signs of occlusal instability. When dental professionals recognize issues with occlusion, they can address them before they become bigger problems.

  • Tooth Wear: Abnormal wear patterns can indicate issues with occlusion or parafunctional habits like bruxism.
  • Tooth Mobility and Migration: Teeth that have shifted position or become loose may signal occlusal trauma or periodontal issues.
  • Restoration Failures: Frequent breakage of fillings or crowns often points to underlying occlusal problems.
  • Muscle Tenderness: Sore muscles around the jaw can be a sign of occlusal instability or TMJ disorders.
  • Craze Lines and Abfractions: These can be early indicators of occlusal stress on teeth.

These are just a few examples of how occlusal instability can manifest in the mouth. Taking the time to identify these within the scope of a comprehensive dental exam can help prevent more serious issues down the line.

A Conservative Approach to Treatment Options

When addressing issues identified during a complete examination, dentists have several treatment options at their disposal:

  1. Occlusal Equilibration: This involves carefully adjusting the biting surfaces of teeth to distribute forces evenly. It’s often a conservative first step in addressing occlusal issues.
  2. Restorative Procedures: When necessary, this can range from simple fillings to more complex procedures like crowns or bridges. The key is to restore proper function and aesthetics while addressing underlying occlusal issues.
  3. Orthodontics: In some cases, realigning teeth can resolve occlusal problems and improve oral health. Modern options like clear aligners make this more appealing for adult patients.
  4. Orthognathic Surgery: While less common, some severe cases may require surgical intervention to correct jaw alignment issues.

The goal is always to choose the most conservative option that will effectively address the patient’s needs. This approach ensures that treatment is both practical and financially responsible for the patient– and can help to avoid more complex and costly procedures in the future.

Implementing Complete Examinations in Practice

So, if the benefits are clear– how do we get started? The key to a successful implementation of complete examinations in practice is establishing a thorough and systematic approach. Here are some steps to consider:

  1. Treatment Options: Allocate sufficient time for these examinations. While 20 minutes might seem long initially, efficiency improves with practice.
  2. Team Training: Ensure that the entire dental team understands the importance and process of complete examinations. This includes training for assistants and hygienists whoplay crucial roles in data collection and patient education.
  3. Patient Education: Communicate the value of comprehensive examinations to patients. Help them understand how this approach can save time and money in the long run by addressing issues early.
  4. Gradual Implementation: Start by incorporating elements of the complete examination into routine check-ups. Gradually increase the comprehensiveness as you and your team become more comfortable with the process.
  5. Invest in Diagnostic Tools: Consider investing in tools that enhance diagnostic capabilities, such as a Doppler for TMJ assessment or advanced imaging technologies.

The Financial Perspective

While complete examinations and subsequent treatments may seem costly initially, they often prove to be more financially responsible in the long run.

Treatment plans resulting from these examinations typically range from $8,000 to $15,000, which can be phased or spread out over time to accommodate patient finances.

It’s vital to communicate to patients that this approach often results in less overall dentistry needed throughout their lifetime. By addressing underlying issues comprehensively, we can avoid repeated treatments and more extensive procedures.

The Role of Dental Continuing Education and Development

Implementing a complete examination approach requires ongoing education and skill development. Courses offered by institutions like The Dawson Academy provide valuable training in:

  • Performing thorough examinations
  • Analyzing findings and developing treatment plans
  • Implementing conservative yet effective treatments
  • Understanding the interplay between various components of oral health

Investing in such education is a stepping stone from novice to expert, and enables dentists to provide comprehensive care that addresses patients’ needs holistically.

Making A Shift Towards Comprehensive Care

The Dawson-style complete examination represents a shift towards more comprehensive, patient-centered dental care. By thoroughly assessing all aspects of a patient’s oral health and addressing underlying issues conservatively, dentists can:

  1. Improve long-term patient outcomes
  2. Increase patient satisfaction and trust
  3. Enhance practice profitability through comprehensive care
  4. Derive greater professional satisfaction from their work

While implementing this approach requires an initial investment of time and resources, the benefits to patients and practitioners are substantial.

Adopting these principles and integrating complete examinations into your practice can transform your approach to patient care. This leads to better results, increased patient trust, and a more fulfilling dental career.

Remember– it’s not just about fixing teeth; it’s about improving overall oral health and, by extension, enhancing the quality of life for our patients.

Photo by Cedric Fauntleroy

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Rosie, RDH

Rosie, RDH

I had the pleasure of working with Candy as a dental hygiene consultant over the course of several months, and her...
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Rosie, RDH

I had the pleasure of working with Candy as a dental hygiene consultant over the course of several months, and her impact on both our hygiene department and overall practice was exceptional. Candy is highly knowledgeable, approachable, and genuinely invested in the success of the team. She is an excellent listener who takes the time to understand challenges and provide practical, effective solutions. One of the qualities I appreciated most was her accessibility, she was always available to answer questions, offer guidance, or return a call when needed. Her hands-on approach and commitment to helping our team succeed were evident in every interaction. Candy’s focus extends beyond productivity and practice growth; she truly cares about the people within the practice and works to create a supportive, collaborative environment. As a fellow dental hygienist, it was especially refreshing to work alongside someone who shares a similar philosophy and approach to patient care, team development, and practice success. We view many aspects of dentistry and hygiene through the same lens, which made collaboration seamless and productive. Having the opportunity to work with another hygienist who understands the challenges, opportunities, and importance of our role was invaluable. The hygiene modules she developed were incredibly valuable. They were well organized, easy to follow, and provided clear, actionable guidance. The accompanying handouts and resources gave our team the tools and confidence needed to implement new concepts successfully. Her training materials were practical, relevant, and tailored to the real-world needs of a busy dental practice. Candy’s expertise and dedication to excellence have made a lasting impact on our team. I would highly recommend her to any dental practice looking to strengthen its hygiene department, improve systems, and support the growth and success of its team. She is a true asset to any practice fortunate enough to work with her.
Rosie, RDH
Dr. Justin Elikofer

Dr. Justin Elikofer

Our story with IgniteDDS began almost five years ago when my wife and I purchased an established fee-for-service practice. At...

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Dr. Justin Elikofer

Our story with IgniteDDS began almost five years ago when my wife and I purchased an established fee-for-service practice. At the time, we promised the team that everything would stay the same. The practice was thriving, and from the outside it seemed clear they had found a successful recipe for success. Our goal wasn't to change it—we simply didn't want to mess it up.

What we discovered was that while everyone wanted the outcome of success, there wasn't alignment around how we achieved it or measured it. Success in room 1 wasn't the same as Room 2. It took us nearly four years to fully understand that because we were doing well. During that time, we also realized we weren't leading as effectively as we could have been. We weren't communicating a clear vision, establishing consistent standards, or implementing clear protocols. Instead, we allowed people to continue doing things their own way. Some team members appreciated that freedom, while others felt frustrated by the lack of consistency and direction.

After four years, we found ourselves at a crossroads. We felt stuck. Morale was low and we weren't sure we could get the practice where we wanted it to go on our own.

As owners who value relationships as much as results, David immediately stood out to us. His personality was authentic, approachable, and trustworthy. He was someone we could see ourselves learning from and building a genuine relationship with. Being local was a bonus, but what really resonated with us was that his vision for practice growth, demonstrated through his own private practice, closely mirrored our own. He had already built the type of practice we wanted to create.

This stood in contrast to many other consultants we spoke with, whose focus seemed to be on PPO models and increasing volume. David's experience aligned with the type of practice we wanted to build: a high-touch, high-end patient experience centered on quality rather than quantity.

The IgniteDDS team—David, Dawn, and Candy—started by helping us understand where we truly stood. Through discovery, data gathering, and DISC assessments, they helped us identify opportunities for improvement and build a foundation for long-term growth. Rather than jumping straight to solutions, they gave us clarity.

Candy's coaching was instrumental in aligning our hygiene department and our office as a whole with the hygiene department. With her help, we were able to improve the patient experience and new patient process.

We also tackled practical issues that had become major challenges, including an accounts receivable system that was largely out of control. IgniteDDS didn't just point out problems—they provided systems and processes to solve them.

One of the most valuable aspects of the relationship was having experienced coaches to help us navigate team conflict and leadership challenges. As practice owners, those situations can feel isolating. Having a trusted team to walk through difficult conversations and decisions was invaluable.

Another large impact came through our office managers' work with Dawn. Rather than relying on the doctors to drive every initiative, IgniteDDS empowered our office managers to take ownership of the process and lead from within the organization. They embraced that responsibility wholeheartedly. No challenge was too large or too small. Dawn consistently met them where they were and helped them develop the confidence and skills to lead. The answer was rarely, if ever, "no." Instead, it was, "Let's figure out how."

Today, our practice is more aligned, more accountable, and better equipped to deliver the experience we've always envisioned. We have clearly defined protocols, team agreements, and expectations that simply didn't exist before. Our collections have improved significantly, particularly through implementing systems that helped us address and recover outstanding balances.

If we could offer one piece of advice to another practice owner considering IgniteDDS, it would be to identify the team members who are willing to take ownership and invest in their growth. Share your vision with the IgniteDDS team, trust the process, and allow them to help shape your team into the organization you want to become.

Working with IgniteDDS has been one of the most impactful investments we've made in our practice, our team, and our own growth as leaders. Are things perfect? No. Are we closer? Absolutely, yes!

Dr. Justin Elikofer
Dr. Sanjie Jackson

Dr. Sanjie Jackson

I was running on empty, and honestly, everyday I thinking of my exit strategy when I met Dr David Rice. ...
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Dr. Sanjie Jackson

I was running on empty, and honestly, everyday I thinking of my exit strategy when I met Dr David Rice. As the sole owner of two dental practices, I knew I couldn't continue trying to do everything on my own. Not if I wanted to grow and lead at a higher level. Partnering with IgniteDDS has been, hands down, one of the best investments I've made for both my practices and my team. Just halfway through my first year with IgniteDDS, the impact has already been remarkable. The knowledge, systems, accountability, and leadership development they have provided have transformed the way we operate. Not only have I gained valuable tools and insights as an owner, but my entire team is getting empowered with skills and confidence that are helping us elevate every aspect of our patient experience and practice performance. What sets IgniteDDS apart is the genuine commitment they have to their clients' success. Their guidance is practical, actionable, and tailored to the everyday realities of me running two dental practices. I am incredibly grateful for Dr. David Rice, Dawn, Candy, and the entire IgniteDDS team. Their expertise, continuous encouragement, and unwavering support have made me feel like I am not alone on this journey. If you're a practice owner looking to strengthen your leadership, improve your systems, and create sustainable growth, I cannot recommend IgniteDDS highly enough. The value they provide is truly exceptional, and I am excited to see what the rest of this journey brings.
Dr. Sanjie Jackson
Alyse Berta

Alyse Berta

Dawn, thank you for the great advice and guidance you’ve shared as we work on improving our practice's efficiency. I...
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Alyse Berta

Dawn, thank you for the great advice and guidance you’ve shared as we work on improving our practice's efficiency. I truly appreciate your support and the time you’ve taken to help us move forward in a more streamlined and effective way. Your insight has been incredibly valuable and is helping us make meaningful progress.
Alyse Berta
Dani S.

Dani S.

IGNITEDDS has made a real difference in our practice and in my role as office manager. The support I’ve received has...
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Dani S.

IGNITEDDS has made a real difference in our practice and in my role as office manager. The support I’ve received has helped me grow with more confidence and clarity, and our systems and leadership have improved because of it. Dawn has been an incredible support to me personally, always present, approachable, and truly invested in our success. I never feel alone when challenges come up, and that level of guidance and encouragement has been invaluable. IGNITEDDS doesn’t just support practices; they support the people behind them.
Dani S.
Eva B.

Eva B.

Working with IGNITEDDS Coaching has been such a great experience! Having David as a dentist makes a huge difference. He truly...
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Eva B.

Working with IGNITEDDS Coaching has been such a great experience! Having David as a dentist makes a huge difference. He truly understands the day-to-day challenges we face in practice. His insight makes their guidance practical, relevant, and easy to implement. Working alongside Dawn has been such a gift! She’s always available to answer questions, talk through ideas, and help us find the right solutions. Her advice is thoughtful, effective, and supportive. It hasn’t just helped me, it’s positively impacted our entire team and elevated our patient experience. I’m incredibly grateful to partner with Ignite as we continue to grow, strengthen our team, and serve our patients at a higher level.
Eva B.
Kylinn Tucker, RDH

Kylinn Tucker, RDH

I had an amazing experience with the IGNITEDDS Coaching program. Especially since I am a new hygienist, everything...
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Kylinn Tucker, RDH

I had an amazing experience with the IGNITEDDS Coaching program. Especially since I am a new hygienist, everything you guys shared was so helpful. It’s evident that you guys prioritize each individual team member of a dental office and do everything you can to make the environment and schedule run as smoothly and efficiently as possible. I learned so much about treatment planning, Dentrix, scheduling, teamwork, and overall ways to continue improving as a new grad. I wish every dental office had the opportunity to complete this program.
Kylinn Tucker, RDH
Dr Ben Truong

Dr. Ben Truong

It was great working with a team to help bring out the best in each of us. Our team is ...
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Dr. Ben Truong

It was great working with a team to help bring out the best in each of us. Our team is small, but we work closely together to provide a great patient experience, while having fun at work as well! Your team was able to help us learn to work together, with each person having a vital role in providing care to the patient! Helping us all become streamlined and on the same page will help us become an even more successful practice!
Dr Ben Truong
Dr. Ronnetta Sartor

Dr. Ronnetta Sartor

The 90-Day Jump Start has been transformative for our office. Dawn and Dr. Rice guided us through implementing essential systems ...
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Dr. Ronnetta Sartor

The 90-Day Jump Start has been transformative for our office. Dawn and Dr. Rice guided us through implementing essential systems and processes, from new patient calls to treatment planning and case acceptance. Their focus on patient care and team accountability has helped us create better structure, improve work/life balance, and stay aligned with our goals. In a short time, our practice has grown tremendously.
Dr. Ronnetta Sartor
Dr. Chandler Oldenburg

Dr. Chandler Oldenburg

IGNITEDDS has been truly transformative for our practice. Within just a few months, our accounts receivable collections increased by $30K, ...
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Dr. Chandler Oldenburg

IGNITEDDS has been truly transformative for our practice. Within just a few months, our accounts receivable collections increased by $30K, and our operations became far more streamlined. Their clear procedures and policies gave our team structure and confidence, while their step-by-step ownership guidance addressed our specific challenges. Thanks to David and Dawn, we feel more organized, empowered, and aligned than ever before. I highly recommend IGNITEDDS to any practice ready to grow and strengthen its foundation.
Dr. Chandler Oldenburg

Dr. Leonard Hess, DDS

Dr. Leonard Hess began teaching continuing education courses in 2005, and the topics include occlusion, smile design, treatment planning, preparation design, and practice integration of complete dentistry. He’s taught full-day continuing education courses at the American Academy of Cosmetic Dentistry’s national meeting, The Greater New York Dental Meeting, AACD National Meeting, Pacific Dental Conference, Ontario Dental Association meeting, and The Yankee Dental Conference. Dr. Hess also has taught courses in Japan, Germany, Poland, China, and Canada. Dr. Hess is currently serving as the Senior Clinical Director at The Dawson Academy. He also owns Union County Center for Comprehensive Dentistry in Charlotte, North Carolina.

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