Katie has practiced general dentistry for 8 years and in her free time enjoys traveling, reading, and exploring Indy with her cavapoo Remy.
Slowing employee turnover in the dental industry
By: Katie Klaes The hospitality industry was known for high employee turnover even before the pandemic. Dentistry…
How to Have Great Customer Service
By: Katie Klaes Disney is commonly referred to as “The Happiest Place on Earth.” People visit Disney…
“Google it”
By: Katie Klaes Once a company’s name becomes a verb, you know they have made a huge…
How Dental Practices Can Attract & Retain Great Talent During the Great Resignation
By: Katie Klaes “I’m sorry, we are short staffed. Could you come back another day?” I was…
Having an Infection Control Coordinator can save you money!
We already know that infection control is paramount for creating safe dental visits by ensuring the safety of patients and staff. Both OSHA and the CDC also support the role of the ICC, with recommendations that every office should have one on-site. But aside from dental office safety, having an Infection Control Coordinator (ICC) to…
Infection Control Coordinator Training
By: Michelle Strange, MSDH, RDH There has been a great deal of development in the subject of infection control (IC) over the last century as we have grown to understand the concept. We know how it affects the quality of treatment and overall dental office safety. Over time, research on infection control prevention and management…
Let this be the year of the Infection Control Coordinator
By: Michelle Strange, MSDH, RDH Infection control (IC) is vital to protect the health and well-being of both patients and staff in any successful dental practice. It should be a priority to appoint at least one infection control coordinator (ICC) responsible for the safe delivery of care. What is an Infection Control Coordinator? The CDC…
HIPAA in 2022: What’s on the horizon?
By: Linda Harvey, MS, RDH Note to Reader: This blog is an excerpt of an article originally published on DentistryIQ. In case you weren’t aware, there are a number of HIPAA updates on the horizon. That’s because patient rights, data security, and digital transformations are mutating as quickly as the COVID variants. Table of Contents:…
This Will Supercharge Your Impact In Dentistry – It Did Mine!
This post originally appeared on Dew.life By: Julie Friesen What does making an impact in dentistry look like to you? Who do you want to influence the most? How can you make a difference in the work that you do? These are tough questions to ponder but I know if you are reading this, you…
“Google it”
By: Katie Klaes Once a company’s name becomes a verb, you know they have made a huge impact on daily life and culture. Google receives about 3 million applications per year with an acceptance rate somewhere in the 0.2% to 0.67% range. The company was ranked #7 on Glassdoor’s 2022 list of Best Places to…
How one bad experience can destroy your entire dental practice
By: David Rice At 53 years of age, I’d like to tell you I’ve grown up. I really would. However, not so much. Sitcoms and stupid movies still win in my world. That said, what aging has afforded me in addition to the gray hairs is this. There is ALWAYS a great lesson to be learned. So,…
Things to consider when looking for a dental associate position
By: Jennifer Murphy, DDS, FAGD There are many, many factors to consider when looking for your next associate position. While the unicorn may be out there – your perfect job – it’s important to know your non-negotiables as well as what you are willing to compromise on in a dental associate position. So, let’s get…
Healthcare Real Estate – Leasing vs. Buying
By: Dan Gleissner, CARR One of the most common questions healthcare providers ask regarding their practice’s real estate is, “Should I purchase or lease my office space?” Many providers are quick to assume that, since they own their home, they should also own their office space. While that logic is sound and often times owning…
Dentists should assess your local hospitalization capacity as Omicron surge drags on
By: Margaret Scarlett, DMD The Omicron variant of COVID-19 is driving a national surge in COVID-19 cases, serious illness, and hospitalizations. With more than 750,000 cases a day in the US, the incidence of new COVID-19 cases and lack of availability of reliable testing means that a “Zero COVID strategy” may be out of reach to…