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Dawn has 30+ years of dental experience spanning all facets of dentistry including pediatric, cosmetic, complete health, and sleep.
During her career, Dawn enjoyed 25 years in practice management including marketing, team training, and consulting.
She joined IgniteDDS in June 2022 as Director of Operations.
Dawn enjoys working directly with teams and customers to create a win-win. She is passionate about creating systems and processes that allow teams to excel.
In her spare time, Dawn enjoys time with family, her two Goldendoodles, and traveling with her husband, Jon.
Hope Isn’t on the Menu: Planning a Profitable Dental Year
By: Dawn Patrick, COO and Dental Business Strategy Coach, IgniteDDS It’s almost the end of the first…
Why the Money Isn’t Showing Up: Part 3
Building Financial Accountability Without MicromanagingDid you miss Part 2? Catch up on Why the Money Isn’t Showing…
Why the Money Isn’t Showing Up: Part 2
The Front Desk Systems That Make or Break Cash FlowDid you miss Part One? Catch up on…
Why the Money Isn’t Showing Up: Part 1
A Financial Control Series for Dental Practice Owners By: Dawn Patrick, COO and Dental Business Strategy Coach,…
The Practice Profitability Playbook: Part 3
Part 3: Clinical Control — Diagnose with Confidence, Present with Clarity By: Dawn Patrick, Business Strategy Coach,…
How Dental Practices Can WIN December Instead of Surviving It
By: Dawn Patrick, Business Strategy Coach, IgniteDDS December can feel like the ultimate scramble. Patients rushing to…
The Practice Profitability Playbook: Part 2
Part 2: Financial Control — Show Me the Money in Your Dental Practice By: Dawn Patrick, Business…
The Practice Profitability Playbook
Part 1: Systems Control — The Foundation of a Low-Stress, High-Performing Practice By: Dawn Patrick, Business Strategy Coach, IgniteDDS…
From Scramble to Strategy: Making Q4 Your Most Profitable Quarter
By: Dawn Patrick, Dental Business Coach and Director of Operations, IgniteDDS Every fall, dental practices face the same…
High Returns, Low Cost: The Power of Internal Marketing in Dentistry
By: Dawn Patrick, Dental Business Coach and Director of Operations, IgniteDDS When it comes to growing a…
Why am I Experiencing Clinical Failures?
By: Dr. Leonard A. Hess, DDSClinical Director, The Dawson AcademyThe Article Originally Appeared on TheDawsonAcademy.com If we’ve been practicing for any length of time at all, we’re going to see some clinical failures. I think sometimes the perception is if we’re faculty at The Dawson Academy, that it never happens, and you should know that…
Navigating Professional Boundaries & Fair Compensation with Dental Assistant, Ronda Holman
In the intricate dance of professional boundaries & fair compensation,dental assistants often find themselves walking a tightrope. Interviewer: Tanya Sue Maestas, DDSInterviewee: Ronda HolmanEdited By: Candy Velez – CRDH, BSDH Today we explore the financial mistakes that dental assistants can make and the valuable lessons we can all learn from them. Ronda Holman shares her…
5 Best Practices to Retain the Patients in Your New Acquisition
Implementing best practices can make a substantial difference in helping retain the patients in your new acquisition and existing team loyalty and trust throughout the transition. By: Dr. David Rice Buying a dental practice is the biggest financial decision you’ll make as a young dentist. Do it well, and it will fuel your future. Buy…
What Script Do I Need To Order an MRI for a Patient?
By: Dr. Leonard A. Hess, DDSClinical Director, The Dawson AcademyArticle Originally Appeared on TheDawsonAcademy.com So what script do we need if we order an MRI on our patient? Now, it used to be, several years ago, that MRI was kind of the gold standard for us to look inside the joint. That is not the…
Dental Assistants: The Unsung Heroes of Dentistry
Today, we shine a spotlight on the often-overlooked heroes of dental care: dental assistants. Interviewer: Tanya Sue Maestas, DDSInterviewee: Ronda HolmanEdited By: Candy Velez – CRDH, BSDH Through the eyes of Ronda Holman, a seasoned dental assistant with 24+ years of experience, we explore the challenges, triumphs, and invaluable roles these professionals play in dentistry….
Sedation Dentistry in a General Dental Practice
By: Savannah Craig In a world full of dental phobia, sedation has become an increasingly popular option for dentists to offer their patients. There are many options for types of sedation that can be offered to patients, and each is carefully regulated by state dental boards. I hope to educate patients about what options are…
Vertical Dimension Confusion
By: Dr. Leonard A. Hess, DDSClinical Director, The Dawson Academy There is no topic more confusing and more provoking than changing vertical dimension of occlusion. The reason is that every dentist has seen cases where it did not go very well, for the patient or the dentist. Broken crowns, chipped incisal edges, new TMJ issues,…
Unmasking the Middle of Dentistry: Advice from Dr. Pamela Maragliano-Muniz
Interviewer: Tanya Sue Maestas, DDSInterviewee: Dr. Pamela Maragliano-MunizEdited By: Candy Velez – CRDH, BSDH We had the pleasure of speaking with Dr. Pamela Maragliano-Muniz, a renowned dentist and educator. Throughout our conversation, Dr. Maragliano-Muniz shared valuable insights and advice for dentists at all stages of their careers. In this article, we will explore the key…
Embracing Clinical Mistakes, Excellence, and Growth in the Dental World with Dr. Pamela Maragliano-Muniz
Interviewer: Tanya Sue Maestas, DDSInterviewee: Dr. Pamela Maragliano-MunizEdited By: Candy Velez – CRDH, BSDH We had the pleasure of speaking with Dr. Pamela Maragliano-Muniz, a board-certified prosthodontist with a dental practice located in Salem, Massachusetts Dr. Maragliano-Muniz shares her journey from dental hygiene to prosthodontics and discusses the clinical mistakes she has made and how…
Help! My Dental Assistant Talks Too Much
Talking too much can inadvertently cause discomfort to some patients and the schedule.Embrace the challenge of becoming a better listener. By: Ronda Holman Hi dear reader, my name is Ronda Holman and I have been sitting across from a dentist for a living for the last 25 years. I thought it might be time to…









