Dawn has 30+ years of dental experience spanning all facets of dentistry including pediatric, cosmetic, complete health, and sleep.
During her career, Dawn enjoyed 25 years in practice management including marketing, team training, and consulting.
She joined IgniteDDS in June 2022 as Director of Operations.
Dawn enjoys working directly with teams and customers to create a win-win. She is passionate about creating systems and processes that allow teams to excel.
In her spare time, Dawn enjoys time with family, her two Goldendoodles, and traveling with her husband, Jon.
Hope Isn’t on the Menu: Planning a Profitable Dental Year
By: Dawn Patrick, COO and Dental Business Strategy Coach, IgniteDDS It’s almost the end of the first…
Why the Money Isn’t Showing Up: Part 3
Building Financial Accountability Without MicromanagingDid you miss Part 2? Catch up on Why the Money Isn’t Showing…
Why the Money Isn’t Showing Up: Part 2
The Front Desk Systems That Make or Break Cash FlowDid you miss Part One? Catch up on…
Why the Money Isn’t Showing Up: Part 1
A Financial Control Series for Dental Practice Owners By: Dawn Patrick, COO and Dental Business Strategy Coach,…
The Practice Profitability Playbook: Part 3
Part 3: Clinical Control — Diagnose with Confidence, Present with Clarity By: Dawn Patrick, Business Strategy Coach,…
How Dental Practices Can WIN December Instead of Surviving It
By: Dawn Patrick, Business Strategy Coach, IgniteDDS December can feel like the ultimate scramble. Patients rushing to…
The Practice Profitability Playbook: Part 2
Part 2: Financial Control — Show Me the Money in Your Dental Practice By: Dawn Patrick, Business…
The Practice Profitability Playbook
Part 1: Systems Control — The Foundation of a Low-Stress, High-Performing Practice By: Dawn Patrick, Business Strategy Coach, IgniteDDS…
From Scramble to Strategy: Making Q4 Your Most Profitable Quarter
By: Dawn Patrick, Dental Business Coach and Director of Operations, IgniteDDS Every fall, dental practices face the same…
High Returns, Low Cost: The Power of Internal Marketing in Dentistry
By: Dawn Patrick, Dental Business Coach and Director of Operations, IgniteDDS When it comes to growing a…
The Most Powerful Shield in Dentistry—Is Yours Full of Holes?
Inadequate Record-Keeping – Lessons from Dr. A.R. By: Candy Velez – CRDH, BSDH In the last blog, we explored Dr. A.R.’s failure to conduct a comprehensive periodontal evaluation and how that oversight compromised patient care and legal protection. But charting alone is not enough—if documentation is incomplete, vague, or missing critical details, it fails to…
The Benefits of Accepting Dental Insurance at Your Dental Practice
By: Angela Holland In today’s competitive healthcare landscape, offering dental insurance as a payment option can be a game-changer for your practice. While it may require additional administrative work, the benefits far outweigh the challenges. Here’s why accepting dental insurance can be a win-win for both your practice and your patients. 1. Attract More Patients…
The Principles of “mise-en-place” for the Dental Office
By: Dr. Savanah Craig I have become inspired by the book “Work Clean” by Dan Charnas. The book takes a look at the idea of “mise-en-place” which is taught to cooks, culinary students, and chefs around the world. “Mise-en-place” essentially means everything in its place, but Dan Chanas’ book takes a deeper dive into how…
Feel the Difference of Innovation: OptraGate® 2 Brings Comfort and Efficiency to the Dental Practice
By: Ivoclar The Ivoclar Group, one of the world’s leading manufacturers of integrated solutions for high-quality dental applications with an extensive product and systems portfolio for dentists, dental technicians and dental hygienists, presents: OptraGate® 2: the enhanced version of their successful product, OptraGate®, which provides ample access to the treatment field and supports relative isolation…
Maximizing Insurance Reimbursement: The Power of Clinical Notes Over Narratives
By: Dawn Patrick, Dental Practice Coach + Director of Operations IgniteDDS Submitting dental insurance claims can be a time-consuming and frustrating process if not done correctly. Many practices struggle with claim rejections and delays due to missing documentation, incorrect coding, or vague narratives. These errors lead to longer wait times for payments, increased administrative work,…
Tooth Extractions: Simple vs. Surgical Procedures for Dental Students
By: Michael Eid Tooth extractions are typically a “last resort” option when there are no other better alternatives. However, you quickly realize that not all extractions are the same—understanding the distinctions between simple and surgical extractions is crucial. This article explains the indications, techniques, and importance of not only knowing how but WHEN to use…
Ain’t Got Time for Perio Charting? Try Finding Time for a Board Hearing and Investigation
The Importance of Comprehensive Periodontal Evaluations – Lessons from Dr. A.R. By: Candy Velez – CRDH, BSDH Take a moment to reflect on your approach to periodontal charting. How often do you find yourself rushing through an exam, assuming that if a patient looks stable, they probably are? Do you rely on quick assessments, visual…
Help! My Dental Assistant Isn’t Putting the Treatment Rendered on the Patient’s Ledger
By: Ronda Holman Running a smooth and profitable dental practice depends on accurate record-keeping, and one common frustration among dentists is when treatment rendered isn’t properly entered into the patient’s ledger. This small oversight can lead to big problems, including incorrect billing, insurance claim delays, and lost revenue. Let’s say Dr. Smith, a busy dentist,…
Hybrid Dentures: When Their Lifespan Runs Out
By: Lee Ann Brady DMDThis topic originally appeared on Pankey.org. Dr. Brady granted permission for igniteDDS to share with our readers. Over time, even the best dental work needs attention, nothing is guaranteed for life. Recently, I saw a patient who had chipped a tooth on her lower hybrid denture and loosened an implant screw….
Back to the basics….What is Dental Insurance Credentialing?
By: Angela Holland If you’re a dentist or dental practice owner, you’ve likely encountered the term “insurance credentialing” at some point. While this process may seem daunting, understanding dental insurance credentialing is crucial for your practice’s financial success and the quality of care you provide to your patients. Whether you are just starting your practice,…