Building Financial Accountability Without Micromanaging
Did you miss Part 2? Catch up on Why the Money Isn’t Showing Up, Part 2
By: Dawn Patrick, COO and Dental Business Strategy Coach, IgniteDDS
Here’s the balance every dentist wants:
“I want accountability — not hovering.”
Good systems do exactly that.
1. Ownership vs. Delegation
You can delegate tasks. You can’t delegate ownership.
Team Handles:
- Posting
- Follow-ups
- Conversations
Doctor Owns:
- Reviewing numbers
- Setting expectations
- Asking questions
2. One Financial Coordinator or Shared?
Both can work poorly or well.
Best Practice
- One primary financial coordinator
- One trained backup
- Clear division of duties
No overlap confusion. No finger-pointing.
3. Weekly Financial Huddles (15 Minutes)
This is where accountability lives.
Weekly Review:
- Total A/R
- Insurance over 30 days
- Treatment acceptance
- Adjustments made
Rules:
- Numbers only
- No blame
- Clear next steps
4. Controls That Protect Everyone
Controls aren’t about distrust. They’re about protection.
Non-Negotiables:
- Individual software logins
- Segregation of duties
- Daily deposit reconciliation
- Monthly adjustment review
Good systems protect:
- Your practice
- Your team
- Your peace of mind
Final Coaching Thought
Accountability doesn’t mean control. It means clarity.
When ownership is defined, systems are visible, and financial numbers are reviewed consistently, your practice runs with less tension, not more. You stop reacting to surprises and start leading with confidence.
Strong financial systems don’t just protect your cash flow. They protect your team, your time, and your peace of mind.
Final Series Wrap-Up Thought
If your practice feels productive but financially unpredictable, it’s not because you’re doing something wrong; it’s because no one ever showed you how to build financial control systems that actually support dentistry.
The practices that thrive aren’t working harder. They’re working smarter, with clear expectations, consistent systems, and accountability that doesn’t depend on memory or personality.
If you’re ready to stop guessing, reduce stress, and finally feel in control of your numbers, I’d love to help.
You can learn more and book a complimentary coaching call here:
👉 https://ignitedds.com/coaching/
