Remember our first post? You get one shot at making a great first impression! Now, if you’re anything like we were in dental school, your focus is on the teeth. That’s what you’re their to learn after all. That said, and if you ignore everything else we bring to the table, know this, you are NOT in the business of teeth. You are in the business of people. Learn to build amazing relationships and you’ll have more patients sitting in your chair then you’ll know what to do with. Here are just a few initial call scenarios. First, we’ll talk about what not to say. Then we’ll follow it with what to say and the rationale.
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